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RH
Robert Half
Hospitality Associate
Job Description
Description We are looking for a Hospitality Associate to support daily front-of-house and workplace services in Houston, Texas. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for employees, clients, and visitors while keeping meetings and shared spaces organized and running smoothly. The person in this role will coordinate room reservations, event support, catering arrangements, and general office readiness in a fast-paced environment.
Responsibilities:
- Welcome guests, clients, and employees in a courteous manner while providing a high level of day-to-day hospitality support.
- Oversee meeting room schedules throughout the day, confirm changes, and ensure spaces are prepared correctly for upcoming use.
- Coordinate reservations for conference rooms, visitor offices, and hoteling workspaces using calendars and booking tools.
- Arrange meeting and event services, including catering orders, room setup, beverages, supplies, and basic audio/visual preparation.
- Restore conference rooms and flexible office spaces after use so they are clean, organized, and ready for the next reservation.
- Maintain pantry, kitchen, and shared hospitality areas by restocking items, keeping surfaces tidy, and monitoring overall presentation.
- Track catering and hospitality inventory levels and request additional supplies to avoid service disruptions.
- Help resolve space and scheduling conflicts by identifying suitable alternatives and communicating concerns to supervisors or clients when needed.
- Observe workspace conditions and submit maintenance requests or report facility issues to the appropriate team.
- Provide general administrative and service support that may include handling phones, scanning documents, and assisting with mailroom-related tasks as needed. Requirements
- High school diploma or equivalent required.
- At least 1 year of experience in hospitality, corporate services, office support, restaurant service, housekeeping, or a related environment.
- Demonstrated ability to deliver strong customer service and build positive working relationships with clients and colleagues.
- Proficiency with Microsoft Office and Outlook, along with comfort using calendars, reservation systems, and general office technology.
- Strong verbal and written communication skills with excellent organization and close attention to detail.
- Ability to manage multiple priorities, meet deadlines, and remain effective in a fast-moving environment.
- Comfortable making sound decisions independently while understanding when to escalate issues appropriately.
- Ability to set up and operate basic meeting room audio/visual equipment; catering, banquet, or event coordination experience is a plus.
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance
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Scorecard
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,969 / year median in Texas
+15% projected growth