Job Summary Gym Legacy is seeking a dependable, energetic, and customer-focused Front Desk Representative to join our team. This position is responsible for creating a welcoming environment for members and guests while supporting the daily operations of the gym. The ideal candidate will be comfortable interacting with people, selling memberships, answering phones, maintaining facility cleanliness, and enforcing gym policies and procedures. Reliability is one of the most important qualities for this role. We are looking for individuals who can commit to a consistent schedule. Key Responsibilities Greet members and guests in a friendly, professional manner Check members in and verify active membership status Provide exceptional customer service and address member concerns professionally Answer incoming phone calls and respond to inquiries Actively promote and sell memberships, upgrades, and gym services Process payments and maintain accurate member records Enforce gym policies, procedures, and membership guidelines Maintain cleanliness and organization of the front desk, lobby, and workout areas Assist with facility upkeep and daily operational tasks Monitor member access and ensure compliance with gym rules Work collaboratively with management and fellow team members Help create a positive, welcoming, and motivating environment for all members Qualifications High School Diploma or GED equivalent required Previous customer service experience preferred Sales experience preferred but not required Knowledge of fitness equipment and basic gym operations Reliable transportation required Ability to work a consistent part-time schedule (approximately 20-30 hours per week) Ability to stand, walk, and remain active for extended periods Ability to lift and move up to 50 pounds Must be dependable, punctual, and professional Must be able to work evenings, nights, weekends, and holidays as needed Skills Excellent customer service skills Strong verbal and written communication abilities Strong sales and membership promotion skills Ability to multitask in a fast-paced environment Strong organizational and record-keeping skills Professional conflict resolution and problem-solving abilities Ability to work independently and as part of a team Attention to detail and accuracy Positive attitude and strong work ethic Time management and prioritization skills Commitment to cleanliness and facility standards Ability to consistently show up on time and maintain scheduled work hours Work Environment Fast-paced fitness facility with frequent member interaction Requires standing and walking for extended periods throughout the shift Regular interaction with members, guests, and staff Responsibility for maintaining a clean, organized, and professional facility May require lifting, moving, or organizing equipment and supplies up to 50 pounds Team-oriented environment focused on customer service and member support Attendance, punctuality, and schedule consistency are critical components of success in this role

Pay:

$8.00 per hour Expected hours: 20.0 - 30.0 per week

Work Location:

In person