Overview Join our team as a Wildlife Concierge, where your passion for animals and dedication to exceptional client service come together to create memorable wildlife experiences. In this dynamic role, you will serve as the primary point of contact for visitors, providing expert guidance on animal care, conservation efforts, and habitat education. Your enthusiasm and knowledge will foster a welcoming environment that inspires curiosity and respect for wildlife. This paid position offers an exciting opportunity to work closely with diverse species, contribute to conservation initiatives, and develop your skills in animal handling and veterinary support. Duties Welcome guest warmly, determine their needs, and direct them to the appropriate staff member or activity location Answer, screen, and forward incoming calls on a multi-line system Manage general email inquiries promote, upsell, and book on-site resort activities Process payments, resolve billing discrepancies, and audit guest accounts Clean and organize the Beretta Room Keep the Beretta Room neat, clean and organized Assist guest with gun check in and out of the Gun Room Skills Exceptional verbal and written communication skills Phone Etiquette Hospitality Skills Detail oriented Time management Conflict resolution Microsoft and google office Requirements 1 to 2 years of retail experience, restaurant service, receptionist or general office administration Knowledge of outdoor recreation activities such as shooting and hunting

Pay:

$17.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person