Guest Relations Representative

Department and Name:

Guest Services•

Sentara Halifax Regional Hospital Physical Location:

South Boston, VA Location Type:

On-Site Employment Status:

Regular-Full time

Shift:

First (Days)

Posted Date:

April 18, 2026 Job Overview Sentara Halifax Regional Hospital is hiring a Guest Relations Representative•Full Time, 8am•4:30pm The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Will also cross train on the switchboard Education HS Diploma or GED Experience 1 year of Customer Service Experience Required Talroo•Allied Health, customer service, guest services, concierge, front desk About Us Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission•"we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America's Best-In-State Employer" (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018). Learn more (Opens in a new tab)