Graveyard Concierge / Unarmed Security Guard ALK Global Security Solutions

•3.2 Seattle, WA Job Details Full-time $22

•$25 an hour 22 hours ago Qualifications Access control systems Spanish Customer communication Report writing Property management tools English Guard Card Patrolling Computer skills

Full Job Description Job Description:

Concierge /

Unarmed Security Guard Job Details Shift:

Graveyard (Graves)

Hours:

2000

•0800 (8:00 PM

•8:00 AM) | 12-

Hour Shifts Available Schedules Monday-Wednesday Note:

Wednesday acts as the overlapping shift transition day. Job Summary The Concierge / Unarmed Security Guard serves as the primary face and first line of defense for a high-end residential property during the overnight hours. This dual-role position combines premium customer service with rigorous overnight security enforcement. Operating on a 12-hour graveyard schedule (2000-0800) to ensure seamless 7-day property coverage, the ideal candidate must maintain peak vigilance, manage late-night resident requests, enforce guest and vendor access control, and conduct routine property checks to ensure a secure environment throughout the night. Key Responsibilities1.

Access Control & Guest Management Front Desk Coverage:

Greet all residents, guests, and vendors entering or exiting the building. Ensure all visitors check in at the front desk.

Visitor Verification:

Verify guest access via the property management system. Contact residents directly if a guest is not on the pre-approved list; strictly deny entry if no response is received.

Vendor Accountability:

Check out vendor keys using the electronic key management system. Secure and hold a valid physical ID from the vendor until keys are returned.

Lockout Assistance & Late Check-ins:

Facilitate resident lockouts by verifying identification and tracking key distributions. Coordinate late-night check-ins for guest suites according to property protocol. 2.

Security, Patrols, & Surveillance NFC Patrol Tags:

Perform required hourly security checks by scanning designated electronic NFC tags at the front desk and around the property.

Camera Monitoring:

Continuously monitor live camera feeds across multiple dedicated surveillance monitors, watching closely for loitering, trespassing, or illegal activity.

Desk Boundaries:

Maintain a strict professional boundary; designated security personnel must remain on the appropriate side of the desk/lobby at all times.

Break Coverage:

Coordinate seamless transitions with team members to ensure the lobby desk is never left unattended. 3.

Package & Delivery Handling Delivery App Verification:

Confirm all incoming late-night food deliveries by physically viewing the order confirmation on the driver's delivery app before granting building access.

Package Logging:

Receive, log, and secure incoming packages using the automated package locker system or property software.

Overflow Management:

Properly label and organize oversized or overflow packages in the designated package room, ensuring the room remains locked at all times. 4.

Facility Maintenance & Emergency Response Elevator Monitoring:

Keep a close watch on elevator functionality. In the event of a malfunction or entrapment, immediately contact the elevator service provider, document the reference details, and log the incident.

Amenity Oversight:

Ensure community amenities (coffee, water, lounge areas) are utilized by residents only. Monitor and troubleshoot trash chutes and trash compactor rooms.

Overnight Emergency Escalation:

Coordinate after-hours maintenance requests for qualifying property emergencies and contact management/field supervisors as required by protocol. 5. Reporting & Administration Daily Activity Report (DAR): Maintain detailed, chronological electronic logs of all activities, incidents, and tasks performed throughout the shift. Submit the DAR to management prior to clocking out.

Shift Check-In/Check-Out:

Properly submit On-Site Reports and Key/Fob Reports immediately after clocking in and before completing a shift.

Key Audits:

Conduct a comprehensive audit of the electronic key machine before the end of the shift to ensure all keys are present and accounted for.

Role Requirements & Qualifications Experience:

Previous experience in luxury hospitality, residential concierge, or unarmed security operations preferred. Experience handling graveyard or 12-hour shifts is highly valued.

Technical Literacy:

Comfort navigating multi-monitor computer setups, electronic key management systems (e.g., KeyTrak), property management portals, and security camera software (e.g., Avigilon/Simplex).

Communication Skills:

Fluent in professional English (bilingual Spanish is a plus). Exceptional verbal communication and a customer-first attitude.

Alertness & Integrity:

Ability to stay highly focused, alert, and vigilant during overnight hours and strictly adhere to security guard protocols.

Certifications:

Must possess or be able to obtain a valid state-issued Unarmed Security Guard Card/License where applicable.

Pay:

$22.00

•$25.00 per hour Expected hours: 32.0

•40.0 per week Application Question(s): Do you have an active unarmed guard card? If so when does it expire? What is your guard card number? Do you have your own reliable transportation? (Public is not reliable) Does the Schedule listed in description work for you?

Work Location:

In person