About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: R elevance; I nclusivity; S ustainability; E xcellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve Walton Arts Center Inc.

operates two campuses:

a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle — see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview The AMP Usher / Ticket Taker / Greeter is a Part-Time Seasonal position running from April through October. This role is part of the Front of House Team and plays a key role in creating a welcoming, safe, and enjoyable experience for all patrons. Responsibilities include providing excellent customer service, greeting guests, scanning tickets, answering questions, and assisting with any concerns that may arise during events. Most events begin between 4:30-5:00 PM and conclude by approximately 11:45 PM. There is a three-hour minimum call time, and many shifts range from 3 to 4 hours in length. Team members must be flexible and available to work both weekdays and weekends. This position is based at an outdoor venue, and employees should expect exposure to varying weather conditions, including heat, cold, wind, and precipitation. Attitude & Guest Experience A positive, friendly, and professional attitude is essential in this role. AMP Ushers / Ticket Takers / Greeters are often the first and last point of contact for patrons and are responsible for helping ensure every guest has a great time at our venue. Being approachable, attentive, and dependable—while maintaining a calm and welcoming presence—is key to delivering an outstanding guest experience. Attitude is everything! Principal Responsibilities (Essential Functions) Welcome patrons upon entrance Check tickets and provide guidance to seats Show patrons where to find exits, bathrooms, and concession stands Ensure all patrons adhere to safety guidelines Answer various patron questions Handle suggestions & complaints politely & respectfully Aid patrons with special needs Provide excellent customer service to all patrons Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures