JOB SUMMARY A

Picture Show Crew Member creates a warm and welcome environment for all guests by providing exceptional customer service. All associates may be considered for cross-training and some may be assigned duties in one or more areas at management discretion.

Picture Show Employment Perks Include:

• Employee discounts
• Free movies
• Growth opportunities
• Flexible Schedule

JOB RESPONSIBILITIES

• Provide exceptional customer service by answering guest questions or directing them to the appropriate place in a friendly and courteous manner.
• Clean and maintain a safe and orderly environment in the exterior and interior areas of the theater.
• Complete transactions by greeting guests, operate point-of-sale (POS) terminals, handling food items, make change accurately, and graciously assisting all patrons.
• Ability to effectively multitask as needed, including but not limited to customer service, cash handling, tearing tickets, and checking IDs when needed.
• Demonstrate consistent and effective sales techniques by meeting expectations for loyalty accounts, suggestive selling, and upselling soft drinks, combo deals, candies and other food items.
• Monitor auditoriums frequently for picture and sound quality.
• Follow all Picture Show policies and procedures to ensure an environment that is safe, clean, and in good repair.
• Maintain consistent personal attendance for all scheduled shifts.
• Distribute, ensure proper working order of, and understand how to operate American Disabilities Act (ADA) equipment.
• Ability to learn and understand the proper procedures on how to safely and correctly operate and clean equipment.
• Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, and concession areas.
• Perform daily stocking and general maintenance duties.
• Ability to work and meet deadlines with minimal supervision.
• Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
• Perform custodial duties as necessary, including but not limited to vacuuming, mopping, seat-cleaning, sanitizing restroom fixtures etc.
• Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
• Follow instructions on safe use of all chemicals/cleaning materials after training.
• Ensure proper security of cash, receipts, and tickets.
• Enforce movie rating system.
• Assist with other crew functions and perform other duties as directed.

JOB REQUIREMENTS

• Flexible availability. Must be able to work nights, weekends and holidays.
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift and carry up to 50 lbs. Stand, walk, lift, twist, and bend on a frequent basis.
• Positive attitude and customer service experience.
• Training will be provided.
• Ability to maintain regular and predictable attendance and adhere to the employee schedule

Job Type:

Part-time Job Type:

Part-time Pay:

$16.90 per hour

Benefits:

401(k) 401(k) matching Employee discount Application Question(s): Are you able and willing to work nights, weekends and holidays?

Location:

Santa Ana, CA 92705 (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Santa Ana, CA 92705 (Required)

Work Location:

In person