A Fitness Center Manager manages a health club or fitness center, including selling memberships and classes, supervising staff, and keep facilities and equipment clean and in working order.
Join our vibrant YMCA community as the Membership Services and Wellness Director, where you will play a vital role in fostering a welcoming environment and promoting health and wellness initiatives. This leadership position offers an exciting opportunity to make a positive impact on members' lives while guiding a dedicated team committed to community well-being.
Key Responsibilities:
Oversee daily operations of membership services and wellness programs Develop and implement wellness programs and initiatives that promote healthy lifestyles among members and execute strategies to drive membership sales and retention Recruit, Lead, train, and supervise staff and volunteers to ensure excellent customer service and program delivery Manage membership data, reporting, and administrative tasks to support operational efficiency Assist with the fitness classes, wellness assessments, member engagement, and program development Ensure wellness programs meet the needs of diverse member populations including youth, adults, and seniors Track membership trends, goals, and performance metrics Collaborate with community partners to expand wellness offerings and outreach efforts Monitor program effectiveness and continuously seek opportunities for improvement Serve as the point of contact for member concerns or issues Assist in the design, implementation, and management of wellness programs and activities including group fitness classes, personal training, wellness challenges, and health seminars Ensure all membership and wellness services are processed accurately and efficiently Ensure compliance with YMCA policies, safety standards, and relevant regulations Collaborate with the marketing team to promote wellness programs and special events through newsletters, social media, and community outreach Create a member-focused culture and model relationship-building skills in all interactions Promote a welcoming, positive, and community-focused environment May require evening and weekend hours At our YMCA, we are committed to fostering an inclusive, supportive environment that encourages growth and community connection. We offer opportunities for professional development, a collaborative team culture, and the chance to make a meaningful difference in people's lives through health and wellness initiatives.
Requirements:
Skills and Qualifications:
Bachelor's degree in health, fitness, recreation, or a related field preferred Certification in personal training, group fitness instruction, or a related wellness field Proven experience in membership management, wellness program development, or related roles Strong leadership, organizational, interpersonal, and team management skills Excellent communication and interpersonal abilities Knowledge of health and fitness trends, safety protocols, and YMCA policies Proficiency in office programs Ability to motivate and inspire staff and members Organizational skills with attention to detail and problem-solving capabilities CPR, First Aid, and AED certification (or willingness to obtain)
