About Us:

British Swim School is the premier learn-to-swim provider for people of all ages, offering programs for children ages 3-months to adults. For over 45 years, we have been using gentle teaching methods and a survival-first approach to help people of all abilities become safer, stronger swimmers. Our safe, fun, and effective instructional program has made our lessons the preferred choice for parents and students across the United States and Canada. At British Swim School, you'll lead a team that's making a real difference every day. Every lesson helps children and adults gain life saving water safety skills while building confidence and a lifelong love of swimming. As our Aquatics Director, you'll coach and develop instructors, oversee daily operations, and help create an exceptional experience for every family we serve. If you're a strong leader who enjoys helping people grow and making an impact, we'd love to meet you.

Compensation and Benefits :

Salary:

$45,000 - $52,000 annually, based on experience Paid training and professional development Paid birthday off Paid Time Off Opportunities for career advancement Ability to participate in 401(K) Retirement Savings plan (with employer contribution after vesting period) Employee discounts on swim lessons

The Position:

The Aquatics Director position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Your Typical Responsibilities:

Lead, coach, and develop a team of swim instructors and deck supervisors. Maintain a safe, organized, and positive learning environment. Ensure all lessons meet British Swim School teaching and safety standards. Drive student retention and maintain high quality of the program through regular observations, coaching sessions, and instructor evaluations. Create staff schedules and optimize lesson capacity. Engage with our swim families both in person and offline, communicating progress and answer any questions they may have to ensure exceptional family satisfaction. Increase student enrollment through social-media engagement and following up with leads. Monitor certifications and compliance requirements. Collaborate with pool partners regarding facility operations. Teach lessons and provide deck support when operationally necessary.

Required Qualifications:

High School diploma or equivalent Excellent communication and interpersonal skills Strong organizational and time management abilities Comfortable working evenings and weekends Ability to lead in a fast-paced environment, exhibiting strong decision-making skills related to aquatic safety, daily operations, and non-routine employment matters Demonstrated ability to work independently with strong initiative and exercise sound judgment with minimal supervision.

Preferred Qualifications:

3 + years of aquatics, recreation, education, childcare, hospitality, or fitness management experience Experience in customer facing roles Experience hiring, training, and coaching employees Lifeguard, CPR, or First Aid certification Experience teaching swimming lessons Certified Pool Operator (CPO) certification Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer". If you're passionate about leadership, enjoy developing people, and want a career where your work has a lasting impact on families, we'd love to hear from you. Apply today and help us create safer, happier swimmers. Keywords Educator College Degree High School Degree Professional Multi-Tasker Instructor Child development

Management Team Leader Job Types:

Full-time, Part-time, Contract Pay:

$45,000.00 - $52,000.00 per year

Benefits:

Employee discount Flexible schedule Ability to

Commute:

Milford, MA 01757 (Required) Ability to

Relocate:

Milford, MA 01757: Relocate before starting work (Required)

Work Location:

In person