Kidsports Family Entertainment Center Manager Kidsports - 1.0 Stoughton, MA Job Details Full-time $48,000 - $55,600 a year 13 hours ago Benefits 401(k) Parental leave Flexible schedule Qualifications Revenue growth CPR Certification Staff supervision Preventative hardware maintenance Resort experience Operations management Team supervision Safety inspections for hazard identification Inventory management Venue safety and compliance management Safety regulations Writing skills Staff scheduling In-person customer service Vendor coordination Performance Reporting Equipment troubleshooting Team scheduling Managing hospitality teams Mid-level Event vendor coordination Performance management Medical emergency response Hiring Compliance management Decision making Team training Financial control management Public safety procedures Customer engagement Full Job Description Overview Join our dynamic team as the Kidsports Family Entertainment Center Manager, where you will lead the operation of a vibrant, family-focused entertainment venue. This role offers an exciting opportunity to create memorable experiences for guests while managing daily activities, supervising staff, and ensuring smooth operations. As a key leader, you will drive team performance, uphold safety standards, and foster a welcoming environment that keeps families coming back for more. Your energetic leadership will inspire staff and delight guests in a lively, fast-paced setting dedicated to fun and entertainment. Responsibilities Oversee daily center operations, ensuring all activities run smoothly and efficiently while maintaining high standards of guest service and safety. Lead, supervise, and motivate a diverse team of staff members, including hiring, training, scheduling, and performance management to foster a positive work environment. Manage event planning and execution for birthday parties, special events, and promotional activities to maximize guest engagement and revenue. Monitor operational budgets, control cash handling procedures, and oversee inventory management to ensure financial accuracy and accountability. Ensure compliance with health and safety regulations by conducting regular safety inspections, maintaining first aid readiness with CPR certification, and implementing emergency procedures. Collaborate with vendors and partners to coordinate event logistics, equipment maintenance, and facility upgrades. Prepare detailed reports on center performance, guest feedback, staffing needs, and operational challenges to inform strategic decision-making. Skills Proven experience in family entertainment event venue management with strong leadership capabilities. Skilled in events management with the ability to coordinate multiple activities simultaneously. Excellent management skills including staff supervision, team management, and supervisory experience. Proficiency in Microsoft Office Suite for report writing, scheduling, budgeting, and communication tasks. Strong operational management skills encompassing shift management, guest services, customer satisfaction strategies, and operational decision-making. Experience in budgeting, cash handling procedures, hospitality standards, and managing operational costs effectively. Knowledge of health & safety protocols including first aid and CPR certification; ability to respond swiftly during emergencies. Technical proficiency related to venue equipment maintenance and troubleshooting. Exceptional managerial communication skills to motivate staff and ensure clear internal communication channels. Previous resort or entertainment center experience is highly desirable; assistant manager experience is a plus for this leadership role. Embark on an energetic journey where your leadership transforms a family entertainment destination into an unforgettable experience! We are committed to supporting your growth as you create joyful moments for families while advancing your managerial career in an exciting environment filled with fun!

Pay:

$48,000.00 - $55,600.00 per year

Benefits:

401(k) Flexible schedule Parental leave

Work Location:

In person