Studio Manager Orangetheory Fitness Orangetheory Fitness - 3.3 Apple Valley, MN Job Details Full-time $50,000 - $60,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Employee discount Flexible schedule Qualifications Sales Inventory management Customer service Microsoft Office Sales team management Team development Hiring Bachelor's degree Recruiting Sales leadership Marketing operations General management Full Job Description Studio Manager Overview As the Studio Manager, you will be responsible for providing leadership and daily direction to the sales team in our facilities. This is a fantastic opportunity for a result driven leader who will be generously compensated with salary, commission, paid time-off, and health / dental insurance. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the SM must execute a lead generation/marketing strategies plan to increase fitness program sales, as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to coaching, staff development and enjoy working in a fast-paced environment.

JOB DUTIES INCLUDE

Properly managing and exceeding all OTF sales and operational budgets Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach) Responsible for overseeing the sales process and systems Manage, monitor, coach-develop and evaluate the performance of all OTF-related managers and staff Compliance and adherence to OTF Business Policies for daily studio operations Monitor the hiring, training and scheduling of all OTF studio staff Responsible for recruiting and on-boarding all new OTF employees Build and maintain OTF class size through scheduling optimization Develop a high energy culture through contests and incentive based motivation Model all studio activities through self-involvement (leading by example) Train and mentor subordinates for ongoing success and future growth Ensure OTF branding through consistency and continuity in all actions Properly empower, monitor and evaluate specifically assigned responsibilities of sales team and fitness team Manage disciplinary actions involving all OTF studio employees Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance Be promotionally-oriented and have the ability to direct sales through company required outreach programs

OPERATIONAL DUTIES

Responsible for 30-60-90 onboarding and annual Member Ambassador performance reviews. Enforce OTF corporate policies, business practices, systems and processes. Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanning Provide and maintain the highest level of customer service Provide effective decision-making regarding customer service issues Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement. Responsible for ensuring that the facility is clean, maintained and operationally sound.

JOB QUALIFICATIONS

Proven sales leadership

REQUIRED!

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients Min 2 years of previous sales experience required Prefer a minimum of 2 years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination Previous management experience in the health & fitness industry strongly recommended Strong work ethic, integrity, and professional demeanor Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients Solid verbal and written communication skills required Ability to multi-task and manage client and staff concerns Strong computer skills required with knowledge of MS office programs (Excel, Word) Associate or Bachelor's degree in related field strongly preferred Ability to work and function in a TEAM environment Flexible to work day, evening and/or weekend hours as needed Health & Fitness minded people with a passion for fitness strongly preferred

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Education:

Bachelor's (Preferred)

Experience:

Sales Experience:

2 years (Preferred)

Management:

2 years (Preferred) Customer service: 2 years (Preferred)

Work Location:

In person