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Hershey Entertainment & Resorts

Assistant Manager of Park Services

Career Insights for Entertainment / Recreation Supervisor

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What they do

An Entertainment or Recreation Supervisor directly supervises and coordinates activities of entertainment and recreation related workers.

$40,280 / year median in Pennsylvania

+9% projected growth

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Job Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. The Assistant Manager of Park Services will supervise and lead part-time seasonal team members in ensuring that appearance and cleanliness expectations are met and exceeded for all of our venues, to include Hersheypark, GIANT Center, Hersheypark Stadium, and Hershey Theatre. This role will assist in coordinating and conducting training sessions and will ensure that staffing levels are commensurate with cleaning needs. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Supervise and lead the Park Services team members to include morning clean-up crews, janitorial attendants, and supervisor positions. Ensure each area has proper staffing and that all team members have proper training and documentation for each shift.
  • Provide coaching and training for part-time seasonal team members on their shifts. Assist in leadership development through providing opportunities for employees to continue to grow and develop while providing recognition and appreciation to our team members.
  • Coordinate and ensure that daily staffing levels are commensurate with operational needs.
  • Oversee and maintain department equipment inventories and ensure all equipment is functioning properly. Coordinate timely and efficient repairs while maintaining proper inventory levels.
  • Communicate regularly with Management regarding operational issues or concerns to include team member or guest matters. Establish and maintain a good working relationship with other departments and support teams to ensure alignment and consistency.
  • Perform and complete assigned tasks from management as needed.
Qualifications:
Minimum of 2 years of related experience. Industry Experience - Amusement Park, Construction/Maintenance, Hospitality/Tourism Minimum of 1 year supervisory experience. 18 Years or older Must have a valid Driver's License Completion of high school or
GED Knowledge, Skills, and Abilities:
Skilled in the use of Microsoft Office applications, including Excel and Word. While performing the duties of this job, the employee is required to: Climbing Ladders Occasional (