Shift Supervisor

• Kids World Family Fun Center (Oak Park, CA) Sales-Driven | Team Leader | Customer-Centric Ready to step up and lead the team to create unforgettable memories for our guests?

Kids World Family Fun Center is looking for a dynamic Shift Supervisor to elevate our birthday parties and group event experiences. If you're passionate about customer satisfaction, and leading teams in a vibrant, fast-paced environment—we want to meet you!

What You'll Do:

This role is more than supervising—it's about creating exceptional experiences, and developing your team. Drive Sales & Revenue Growth ➤ Actively promote party packages, upgrades, and add-ons ➤ Collaborate closely with the General Manager to develop sales strategies ➤ Train and motivate team members to maximize bookings and upsells Lead & Supervise Team Operations ➤ Recruit, train, and schedule a high-energy team of Party Hosts ➤ Provide ongoing coaching, mentoring, and performance feedback ➤ Ensure all events are staffed adequately, adjusting to last-minute changes with ease Deliver Exceptional Guest Experiences ➤ Oversee event setups and execution, ensuring a seamless guest experience ➤ Conduct spot checks to maintain high service standards ➤ Address and resolve guest concerns promptly, turning moments into memories Inventory & Facility Management ➤ Manage inventory of event supplies, ensuring optimal stock levels ➤ Ensure event spaces are always clean, stocked, and ready for guests Administrative & Reporting Duties ➤ Track and report on event performance and customer feedback ➤ Assist in budgeting, forecasting, and reporting event revenues ➤ Communicate clearly with management about team performance and opportunities for improvement

What We're Looking For:

➤ Proven Sales Ability OR willingness to learn

• Experience in retail, event, or hospitality sales strongly preferred. ➤ Customer Experience Champion
• Skilled in creating positive guest interactions and resolving issues proactively. ➤ Leadership Skills
• Experience leading through example. ➤ Highly Organized
• Ability to multitask efficiently in a fast-paced, high-energy setting. ➤ Flexible Availability
• Must be regularly available on weekends and holidays.

Perks & Pay:

➤ Competitive hourly wage ➤ Complimentary playtime perks and food discounts ➤ Clear pathways for advancement into management positions ➤ A supportive, energetic work environment where your efforts directly contribute to making joyful memories Join our team—apply today!

Job Type:

Part-time Pay:

From $17.00 per hour

Benefits:

Employee discount

Work Location:

In person