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Job Description
Events Manager Chapel Hill Country Club - 5.0 Chapel Hill, NC Job Details Full-time $70,000 - $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Vendor contracts Guest relations Visual design Attention to detail Vendor communication Banquet experience Organizational skills Contracts Event contract management
Full Job Description Position Summary:
The Private Events Manager is responsible for the club's event management strategy and execution of all events. Responsibility includes leading and developing our Event Programming with the key role being the delivery of exceptional experiences for Chapel Hill Country Club members and guests. The Private Events Manager provides very personalized assistance to our members by providing a "high-touch experience" which includes helping the host in almost every aspect of their event. Our F&B Management, working as a team with culinary, service, and our housekeeping teams, are keenly focused on providing a personalized and professional level of service. The Private Events Manager plans a variety of banquet functions with unreasonable hospitality, dedication, creativity, and finely tuned attention to detail. The club offers a variety of events with some including wedding ceremonies and receptions, wine dinners, golf outings, cocktail receptions, business meetings, celebration dinners, holiday parties, and more. Our Club is a constantly evolving operation and has a wide array of events all year long. Chapel Hill Country Club continues to develop our programming, growing the quality of food, advancing our facilities, and elevating the level of service that we provide. We have an excellent culinary team and an outstanding leadership team. Our Club strives for a positive work environment for our dedicated, hardworking, fun-spirited team members.
Key Responsibilities:
Direct all aspects of event planning, including scheduling, vendor coordination, menu selection, décor, and logistics. Facilitates short- and long-term planning for event operations with the Clubhouse Manager & General Manager in an effort to increase banquet sales and enhance member experience. Leads weekly Banquet Event Orders (BEO), Culinary, and monthly inter-department event meetings. Ensure the execution of weddings, banquets, meetings, golf outings, member social events, and other private functions are memorable. Ensure all event details are accurate, timely, and aligned with member expectations. Maintain open communication with members, staff, and vendors to guarantee seamless event execution. Maintains annual Event Analysis Profit & Loss for all Club events and holiday functions. Collaborates with various departments to gather information including but not limited to labor costs, food costs, rental costs, and vendor costs. Provide on-site event support to ensure accurate setup, décor placement, member assistance with a keen eye for details and to ensure all expectations are exceeded. Uphold the Club's standards of hospitality and service excellence at all times. Work with the Events team to generate creative ideas that enhance the member experience. Track post-event feedback to support continuous improvement and member satisfaction. Performs other duties as assigned.
Event Functions:
Assists members in planning a variety of private events and tracks prospective bookings. Run new event inquiries by the Clubhouse Manager and the Executive Chef to ensure the event can be executed in accordance with our standards. Collaborates with the Clubhouse Manager, Executive Chef, F&B Managers, and other team members to review the format and details of events. Prepares BEO sheets, along with diagrams for functions, and function updates. Proactively communicates accurate, timely information to team members, leadership, and members regarding events. Greets members and guests by their name, attends functions to ensure member and guest satisfaction, and responds to member complaints with appropriate corrective action. Keeps an accurate history file of each event. Partner with the Communications Director to design and coordinate communication and visual collateral to promote events to the membership, including but not limited to event flyers, event descriptions, menus, and event theme.
Qualifications:
Honest, respectful, empathetic, dedicated, strong work ethic, and a collaborator with a positive attitude. Strong organizational skills with the ability to manage multiple priorities under set deadlines. Demonstrated results in developing new and enticing events to continuously enhance the member experience. Excellent attention to detail. Commitment to excellence in all that you do. A creative thinker with a passion for designing and executing unique and memorable events. Highly motivated ensuring that every member experience is special. Strong interpersonal and communication skills; able to work effectively with members, vendors, and staff. Flexibility to work evenings, weekends, and holidays as event schedules require. Experience with ClubEssential POS software is a plus. Minimum of five years' experience in event planning required (experience in a private club preferred) Three years leading and developing a team of professionals is strongly preferred Degree in a related field preferred (hospitality major a plus) Must have experience creating and/or reviewing event contracts with multiple parties to include clients and vendors. If interested, please send us an email with your resume attached to
Pay:
$70,000.00 - $80,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
