Event Captain As an Event Captain, you will lead the service team during events, ensuring smooth execution and delivering exceptional guest experiences. You will act as the main point of contact for the client, guide your team, and make sure all aspects of the event are carried out to perfection.

Responsibilities:

Oversee the setup of the event, ensuring all equipment and supplies are in place and meet service standards Communicate with the kitchen to ensure menu items and special requests are being prepared Hold a pre-shift meeting to go over the event timeline and special requirements with the team Serve as the main point of contact for the client, confirming timelines and assisting with any last-minute requests Ensure the event runs smoothly by overseeing cleanliness, table bussing, and bar service Monitor the event room, ensuring guests are attended to and needs are met promptly Oversee the breakdown of the event, ensuring all equipment is stored, payments are collected, and the space is ready for the next event Benefits (for full-time Team Members) 401(k) Dental insurance Team Member discount Flexible schedule Health insurance Vision insurance If you're a proactive leader who thrives in fast-paced environments and excels in client relations, this role is for you! AAP/EEO Statement The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. We are an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. We will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Encore Event Center Pay:

$18.00 - $21.00 / hour

Benefits:

Health insurance Dental insurance Vision insurance 401(k) Employee discount Flexible schedule Referral program

Job Type:

fulltime, parttime

Education:

High school degree Work location: On-site Encore Event Center. 16808 Pearl Rd, Concourse 3, Strongsville, OH, 44136