Public Programs Coordinator

Public Programs Coordinator at Tulsa Botanic Garden Public Programs Coordinator at Tulsa Botanic Garden in Tulsa, Oklahoma Posted in 9 days ago.

Type:

full-time

Job Description:

Position Summary:

This position will drive ticket sales and attendance through the creation, planning and implementation of public programs including educational and cultural events to enhance the visitor experience and achieve both the mission and vision statements of the Tulsa Botanic Garden. This position has a strong focus on revenue generation. In addition to primary responsibilities, this role supports cross-functional coordination and assists with day-of private event execution alongside the complimentary coordinator as directed by the Vice President/CAO.

Essential Job Responsibilities:

Create, plan and implement a variety of events including seasonal events, donor, member and public programming with the mission of the Garden to expand our audience and increase attendance, ticket sales and revenue Develop an annual calendar of events to be shared across departments Work with the Marketing team to ensure effective and consistent promotion and branding Track and report monthly event metrics and guest engagement while ensuring exceptional guest experiences with post-event feedback forms including ticket sales, attendance, expense and revenue Prepare for events, such as day-of coordination, floorplans, communications and cleaning Facilitate on-site, day-of timeline, logistics and preparations, including event furniture and signage, setup/tear down, vendor/catering logistics, clean up and closing Coordinate with clients and vendors while maintaining a positive working relationship Responsible for planning, promotion and implementation of field trips, tours and promotions Create and maintain educational components for public programming and special ticketed events including field trip kits, education stations, scavenger hunts, and Story Walk Implement, and manage a volunteer program including assessing department needs, soliciting groups, software maintenance, guidelines, training, and day-of delegation Prepare contracts and invoices in conjunction with the Vice President/CAO Collaborate with all departments to execute public programs, fundraisers, and other events Respond to inquiries related to public programs, field trips, tours etc. with emphasis on sales, implementation and customer service excellence Organize and maintain inventory and prepare event materials, furnishings and supplies Assist the Vice President/CAO to prepare and manage the annual budget Prepare and communicate necessary information and documents to the appropriate Board, Committee and staff members Answer incoming phone calls and direct calls accordingly as needed Perform other assigned tasks related to the position

Minimum Job Qualifications and Competencies:

Event planning/management experience - Minimum 1-2 years experience Passion for the outdoors Experience managing complex event logistics Exhibit a high degree of professionalism and discretion Strong communication and organizational skills Positive and enthusiastic personality with exceptional customer service skills Flexible and adaptive to change Effective problem-solving and multitasking skills Willingness to work evenings and weekends in excess of forty (40) hours per week if needed Microsoft, Windows, Square and CRM experience preferred Valid Driver's License and reliable transportation Ability to drive a golf cart type vehicle

Compensation and Benefits:

Competitive compensation aligned with nonprofit organizations, balanced with a strong benefits package and a mission-driven work environment Company-paid health insurance benefits Employer-sponsored retirement plan with company matching Paid Time Off and Paid Holidays Garden Membership Additional Employee discounts

Working Conditions and Environmental Exposures:

The position is primarily a standing, indoor office position with intermitted walking and sitting. While performing the duties of this job, the employee may occasionally have exposure to outside weather conditions and uneven, unpaved terrain. The noise level in the work environment is usually moderate. The employee may be asked to lift 50+ pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested Candidates:

a cover letter, resume and 3 references to crissi@tulsabotanic.org. No phone calls please.