As the Conference Services & Events Manager, you will need to successfully spearhead all stages from the strategic planning to the skillful execution of campus events, meetings, or conferences for the Campus Community. You will be an active member of the Economic Development & Entrepreneurship team and will work closely with the Director of the University Center to create a streamlined process in partnership with internal stakeholders centered around memorable experiences that enhance the impact of campus congregation. You will thrive in this role if you like combining your extensive progressive management of events and excellent collaboration skills all while effectively overseeing departmental budgets. To be successful in this role, you must possess strong organizational skills, experience managing scheduling platforms, and the ability to seamlessly pivot between tasks. This position is primarily Monday through Friday during standard business hours. Occasional evening, weekend, and extended hours are required to support conferences, meetings, and special events. There is up to 10% travel to local locations for this role. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming. What Will I Do At ESU? (AKA Essential Duties)

Operational Management:

Oversee daily operations, including scheduling, staff supervision, and on-site troubleshooting for events. Manage, build out and maintain accurate content in a centralized scheduling system for events, meetings, and public space reservations. Work with vendors (caterers, decorators, speakers) to ensure services meet contractual obligations. Recruit, train and manage student workers, interns, volunteers prior to and during events. Maintain database of personnel and contact information for follow up. Prepare pre- and post-event analysis and assess opportunities and make recommendations for improving service to internal and external constituencies and implement those improvements as appropriate. Collaborate with the College of Business and Management to identify and engage students enrolled in the Hospitality, Recreation and Tourism Management Events. Prepare post event reports to include reflection and suggestions for next year's event. Also, prepare year-end events report, providing overall department analysis. Manage all aspects of conferences, workshops, and ceremonies. Manage all aspects of food service and catering in collaboration with the University food service provider and catering vendors as related to event management. Ensure seamless coordination of AV, setup, technical, and security needs for campus events.

Budgeting & Invoicing:

Develop event budgets, handle vendor engagement, manage billing, and process invoices. Prepare, manage, and monitor event budgets, anticipating costs of production, technical, and promotional needs, and set-up inventory. Ensure compliance with university and foundation accounting, audit and fiscal controls.

Facility Dining & Inventory Oversight:

Work with Facilities Management personnel to ensure meeting spaces, lounges, and guest rooms are prepared, clean, and meet standards.

Safety & Compliance:

In collaboration with campus police, ensure events adhere to university policies, health and safety regulations, and risk assessment protocols. What We're Looking For (AKA Qualifications) Bachelor's degree required in related field. A minimum of 5 to 8 years of experience in substantial and progressively responsible planning, production and management of a variety of events from informal to formal, both large and small, ability to formulate creative ideas, and to analyze, evaluate, and negotiate details reflective of a successful event. Excellent communication skills sufficient to express ideas and agreements concisely and persuasively, both orally and in writing, to a variety of constituencies. Computer skills with ability to use word processing and spreadsheet software, and knowledge of desktop production and database systems. Valid Driver's license required. Able to read, write, and comprehend English; able to follow verbal instructions. Experience with Word, Excel, Teams required.

Preferred Qualifications:

Master's Degree in a related field Demonstrated experience working with event management, scheduling and design software including Social Tables, Course dog, EMS, etc. What We Offer Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave

Salary:

Based on Experience Living by the

Warrior Code:

Accountable for One's Actions Committed to Self-Growth Willing to Sacrifice for the Greater Good Positive, Honest, and Loyal Respectful of the Environment and Community Dedicated to Empowering Others Employment Eligibility & University Commitment Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm