Operations & Events Manager

• We Rock the Spectrum Dallas & Plano We Rock the Spectrum Kids Gym
• Dallas Dallas, TX Job Details Full-time $20
• $25 an hour 17 hours ago Benefits Flexible schedule Qualifications Inventory management Hiring Experience working with children Recruiting Marketing operations

Full Job Description Now Hiring:

Operations & Events Manager We Rock the Spectrum Dallas & Plano We're looking for a highly motivated, organized self-starter to help oversee operations, parties, staff, and growth at our Dallas and Plano sensory gyms. You'll be our eyes and ears on the ground: getting to know staff, meeting families, learning what they want and need, identifying issues, and following through on improvements. We need someone who takes pride in each gym and helps create a welcoming, clean, and engaging experience for every family. This is a great opportunity for someone with special education, educational leadership, operations, or event management experience. Schedule & Location 30-40 hours per week, including weekend availability. This is not a virtual job. You will work in person at both gyms, with Plano visits 2-3 days per week and Dallas visits 2-3 days per week. Your schedule will reflect upcoming events and each gym's needs. Gym Operations & Family Experience Spend time on the gym floor, connect with families, and understand what's working and what needs attention. Get to know staff, observe daily operations, and address issues proactively. Complete weekly maintenance walkthroughs at both gyms, assign follow-up tasks, and confirm completion. Ensure staff cleaning checklists are followed and verify that cleaning meets expectations. Coordinate swing and toy rotations, refresh gym visuals, and keep play areas organized and engaging. Manage inventory and ordering so both gyms stay stocked and prepared. Jump in with customer check-in, cleaning, party setup, and daily operations whenever needed. Parties & Events Contact upcoming party parents every Monday to confirm details, review add-ons, send invoices, and follow up on outstanding payments. Ensure party bins are organized, supplies are ready, and style sheets are printed for staff before each weekend. Lead setup for all Supreme and Super Supreme parties

• this requires you to come in on the weekends for party setup.

This is included in the 30-40 hours per week. Coordinate staffing and supplies so celebrations run smoothly. Follow up with party families for feedback and address concerns promptly. Staff Leadership Help with scheduling, hiring, onboarding, and training. Set clear expectations for customer service, cleaning, party preparation, and daily responsibilities. Support staff, provide feedback, and follow through on concerns at both locations. Memberships, Marketing & Growth Manage memberships, including customer questions, monthly member emails, and member events. Send weekly email blasts for both gyms highlighting upcoming events, activities, and promotions based on each location's needs. Coordinate with our social media manager to promote events. Monitor weekly sales, identify concerns, and implement activities and promotions during slow periods. Connect with local schools, businesses, and community organizations for group visits, private rentals, sponsorships, and partnerships. Develop and carry out ideas that increase revenue and strengthen the family experience at both locations. Our Ideal Candidate Highly motivated, dependable, and comfortable working independently. Exceptionally organized, with strong attention to detail and follow-through. Warm and approachable with children, families, and staff. Comfortable leading a team and helping with hands-on tasks. Proactive about identifying problems and bringing solutions. Experience in special education or educational leadership is especially welcome. Compensation Based on experience, with opportunities for performance bonuses tied to financial growth. To Apply Send your resume and a brief introduction with your availability and relevant experience.

Pay:

$20.00

• $25.00 per hour Expected hours: 30.0
• 40.

0 per week

Benefits:

Flexible schedule

Work Location:

In person