Harvest - Marketing Support Staff

JOHN I HAAS, INC. - 3.4

Yakima, WA Job Details Temporary | Full-time $19 an hour 18 hours ago Benefits Employee assistance program 401(k) matching Qualifications Customer communication High school diploma or

GED Full Job Description Position Overview:

John I. Haas, Inc. (HAAS®) is seeking a Hospitality/Event Support Staff (Full-Time Temporary) to support us at our customer hop harvest activities. This Hospitality/Event Support Staff will be responsible to open/close our hop selection lounge, greet brewer customers, coordinate with Sales, Supply Chain, and Sensory on selection room needs, stock shelves with merchandise & snacks, pour beer, bus/clean tables, clean selection rooms, remove garbage from event spaces, coordinate catered meals, provide light set-up/tear-down, manage inventory, prepare shipping labels, other duties as assigned, etc. This is an excellent, foot-in-the-door opportunity for individuals with hospitality- or agribusiness -interests, who are passionate about the hops & beers industries and are looking to contribute to a dynamic team . It provides ground-level, B2B event marketing experience in the hop industry, and is perfect for college students, recent graduates, those between careers, or even retirees. Desirable traits : independent self-starter, hospitality-focused, enjoys ag/beer culture, flexible hours. WA state pouring license a plus, but if not a card holder, licensing course will be provided.

Key Responsibilities:

Customer Services Greet and assist customers with hop selection check-in/check-out processes Respond promptly & courteously to guest inquiries & requests Provide information about the facility, teams, tours, products and services Cleanup & Housekeeping Assistance Dispose of waste and recycle materials in accordance with company policies Oversee and assist with the turnover and maintenance of event spaces, ensuring all equipment and materials are cleaned, stocked and the area is left in good condition Report maintenance issues or safety hazards to appropriate personnel Event Support Assist with setup, arrangement, & breakdown of event spaces, including furniture, decorations, and equipment Ensure all necessary supplies &materials are prepared and organized according to event requirements Logistical Support Coordinate with vendors, caterers, and other service providers to ensure timely delivery and setup of services Monitor and manage event schedules to ensure all activities proceed as planned Food & Beverage Support Pour from & maintain beverage taps Keep food & beverage shelves stocked; assist with catered meals Administrative & Operational Support Perform tasks such as setting up audio-visual equipment, managing registration, and overseeing event transitions Provide support during events, including managing crowd flow, replenishing supplies, and handling special requests Team Collaboration Work closely with other staff members to ensure a cohesive approach to guest services Participate in team meetings and training sessions

Qualifications:

Education:

High school diploma or equivalent required; additional hospitality or customer service training is a plus.

Experience:

Previous experience in a hospitality or customer service role preferred but not required. Experience in event support or administrative tasks is a plus.

Skills:

Excellent communication and interpersonal skills, with a focus on customer service. Strong organizational and multitasking abilities. Ability to remain calm and professional in a fast-paced environment. Proficiency in using standard office equipment and software (e.g., Microsoft Office Suite).

Additional Requirements:

Flexibility to work evenings, holidays, and potentially extended hours as needed. Reliable transportation and the ability to work at various event locations as needed. Physical stamina to perform tasks such as lifting, standing, and walking for extended periods.

Benefits:

401(k) + matching Medical (eligible 1st of the month following 60 days of employment) Employee assistance program Sick leave: 1hr for every 40hrs worked