Overview Join our vibrant team as an Ice Cream Scooper, where your enthusiasm and customer service skills will create delightful experiences for every guest! In this energetic role, you'll be the face of our fun and flavorful environment, serving up sweet treats with a smile. Your attention to detail and quick service will ensure each guest leaves happy and eager to return. This paid position offers a fantastic opportunity to develop food industry skills while working in a lively, fast-paced setting. Duties Serve a variety of ice cream flavors and toppings efficiently and accurately, ensuring each scoop meets quality standards Operate POS systems such as Aloha POS and Micros POS for processing sales transactions smoothly Manage food preparation tasks, including handling ingredients and maintaining cleanliness of workstations Engage with customers to take orders, answer questions about flavors, and upsell additional items to enhance their experience Maintain a clean workspace by regularly sanitizing equipment, utensils, and surfaces in compliance with food safety standards Handle cash register operations, process cash and card payments, and accurately process retail sales transactions Assist in food handling procedures, including serving ice cream and managing food safety protocols Experience Prior experience in food service or quick service restaurants is highly preferred Familiarity with POS systems such as Aloha POS or Micros POS is a plus Strong customer service skills with the ability to upsell and promote menu items effectively Basic math skills for cash handling, making change, and managing retail math calculations Experience operating kitchen equipment or working in a food industry environment is advantageous Demonstrated ability to work efficiently in fast-paced settings while maintaining attention to detail Knowledge of food safety management practices and sanitation standards Join us as an Ice Cream Scooper where your energy fuels memorable moments for our guests! Bring your passion for food service, sharpen your skills in a dynamic environment, and enjoy being part of a team that values enthusiasm, cleanliness, and excellent customer care. This is more than just scooping ice cream — it's about creating joy one cone at a time!