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BC
Blarney Castle Oil Co.
Customer Service Associate w.Deli
Entry-Level JobVerifiedNo experience needed
Career Insights for Fast Food / Counter Worker
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Based on Michigan data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$26,517 / year median in Michigan
+8% projected growth
Job Description
THIS IS AN OVERNIGHT POSITION!
JOB PURPOSE:
This position contributes to Blarney Castle's success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and adheres to fresh food handling guidelines and standards. Ensures a welcoming environment that surprises and delights our customers in full compliance with company standards and state and federal laws.KNOWLEDGE AND EXPERIENCE
- High school diploma or GED is required; candidates without degrees who have relevant retail experience, and a good work record will be given consideration.
- Good interpersonal skills are necessary to connect with our customers and provide information in an accurate and courteous manner.
- Basic math skills are necessary to handle cash transactions, calculate change, volume sales, and tax percentages and balance cash registers.
- Must be able to read and apply company procedure documents.
- Must be able to work in a team environment and follow direction from assistant manager and store manager.
- Use good reasoning and organizational skills to be able to handle multiple tasks accurately and courteously. Must be able to monitor activity both within the store and at gas pumps.
- Must be able to operate microwaves, small ovens and other kitchen equipment.
- Ability to effectively perform responsibilities under stress while demonstrating a calm demeanor during periods of high volume.
MAJOR DUTIES
- Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention.
- Actively participate in Company sales promotions and programs.
- Complete company-sponsored training and required updates within specified training periods.
- Successfully complete specialized training on food preparation, handling and storage.
- Know promotions every week/month and make suggestions to customers to increase sales.
- Receive financial payments, counts back change as necessary.
- Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions.
- Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.
- Accurately receive and prepare orders for deli foods.
- Always Follow Serve-Safe and portion control standards and recipes.
- Control deli waste, food spoilage, and inventory out dates.
- Must be able to read alpha and numeric data on cash registers and procedure documents.
- Ensure food/equipment temperature logs are completed in a timely and accurate manner.