Front of House Team Member Job Summary We are seeking a friendly and organized Front of House Team Member to provide exceptional customer service and support in our Tattoo & Piercing Studio. This role involves greeting customers, assisting with sales, managing transactions, maintaining a clean workspace, and supporting daily shop operations. The ideal candidate will be proactive, detail-oriented, and able to handle multiple responsibilities efficiently. There is also an opportunity for additional income through social media posting. Our hours are Tues-Sat 11am-6pm. At this time we are only looking for someone 2-3 days a week. Likely Tuesdays & Saturdays. Duties Greet customers warmly and assist with their inquiries both in-store and online. Answer phones promptly and professionally to support customer communication. Help customers with jewelry sales and aftercare services, providing knowledgeable guidance. Process cash transactions accurately using cash register operations and POS systems. Perform basic math calculations to ensure transaction accuracy. Maintain a clean and organized workspace, ensuring the shop presents a welcoming environment. Schedule appointments as needed to support customer engagement. Respond to online questions and inquiries via digital platforms. Support social media posting efforts to promote the shop and increase engagement. Assist with daily shop cleaning and organization to uphold hygiene standards. Qualifications Previous experience in a Tattoo/Piercing Studio or heavy knowledge of the industry (knowledge may be based off experience getting personal tattoos and piercings from an upscale Studio dealing in high quality jewelry) is a MUST. Basic math skills for processing transactions accurately. Familiarity with cash register operations and POS systems is advantageous. Strong communication skills with a friendly and professional demeanor. Ability to multitask effectively in a fast-paced environment. Attention to detail in maintaining cleanliness and organization. Reliable, punctual, and able to work well as part of a team. Willingness to learn new skills related to sales, social media, and customer service.

Pay:

$10.00 - $13.00 per hour

Benefits:

Employee discount

Work Location:

In person