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FG
Fouzi Group
Verizon Team Member
Entry-Level JobVerifiedNo experience needed
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on New Jersey data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$31,690 / year median in New Jersey
+12% projected growth
Job Description
Fouzi Inc., is expanding and is seeking a Full-time Verizon Team Member. The Verizon Team Member showcases Verizon Fios from A to Z, its 100% fiber network, and its status as a J.D. Power East region leader for over a decade. This Verizon Team Member role is a pathway to a career in customer support and management. As a Verizon Team Member, you'll immerse yourself in customer enrollment and product training that turns Verizon's specs into stories: why upload speed and reliability matter, and why a fiber line means the internet works when you need it, not just when it feels like it. Then you'll engage with our customers hungry for better internet, introducing them to Verizon Fios's plans that fit their lives Core Functions of the Verizon Team Member Directly support customers through the service selection process, from initial inquiry to activation, ensuring a positive experience. Describe the comprehensive benefits of Verizon Fios for high-speed internet and premium TV, focusing on real-world applications. Answer customer questions in person about Verizon Fios equipment, features, and service details with accuracy and enthusiasm. Match customers with Verizon Fios plans that best suit their usage patterns, preferences, and household needs. Showcase Verizon Fios as the solution to common connectivity issues, such as buffering, lag, and dropped connections. Maintain accurate records of customer enrollment interactions to ensure effective follow-ups and personalized service. Preferred Skills for the Verizon Team Member Comfortable discussing streaming, smart home, and connected device usage. Strong customer acquisition skills that support customer enrollment growth and retention. Ability to uncover enrollment opportunities through needs-based customer conversations. Skilled at handling customer questions regarding internet performance and TV services. Commitment to delivering exceptional customer experiences while driving enrollment results.