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A&W Restaurants
Fast Food Crew Member
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on New York data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$30,858 / year median in New York
+16% projected growth
Job Description
Overview We are seeking energetic and customer-focused Fast Food Crew Members to join our dynamic team. This role is ideal for individuals passionate about food service and eager to provide excellent customer experiences in a quick service environment. Prior experience in food preparation, cashiering, or restaurant operations is a plus, but we welcome motivated candidates eager to learn. As a Crew Member, you will be essential in maintaining efficient restaurant operations, ensuring food safety, and delivering friendly service to our guests. Responsibilities Prepare and assemble food items according to company standards, ensuring quality and presentation. Operate POS systems such as Aloha POS and Micros POS for order processing and cash handling. Provide exceptional customer service by taking orders, answering questions, and assisting guests with their selections. Upsell menu items to enhance guest experience and increase sales opportunities. Maintain cleanliness and sanitation of work areas, including food prep stations, dining areas, and kitchen equipment. Handle cash transactions accurately and efficiently during busy periods. Assist with bussing tables, cleaning dining areas, and supporting overall restaurant cleanliness. Follow all food safety protocols and sanitation standards to ensure a safe environment for guests and staff. Collaborate with team members to ensure smooth restaurant operations during peak hours. Qualifications Previous experience in food service, quick service restaurants, or retail environments is preferred but not required. Basic math skills for cash handling, POS transactions, and inventory management. Strong time management skills with the ability to multitask effectively in a fast-paced setting. Excellent customer service skills with a friendly attitude and professional demeanor. Knowledge of food safety standards and sanitation procedures is a plus. Ability to work efficiently under pressure while maintaining attention to detail. Flexibility to work various shifts including weekends and holidays as needed. Join our team if you are passionate about the food industry, enjoy working in a lively environment, and want to develop valuable skills in customer service, food handling, and sales! Start date estimated 03/24/2026