to go person Mizu Sushi - 3.5 Cleveland Heights, OH Job Details Full-time $15 an hour 14 hours ago Qualifications Kitchen health and safety standards Food service health code compliance Sales transaction processing Phone communication Restaurant reservation management Schedule management Cash register operations Packaging Reservation systems Payment processing in food service Retail math POS systems Safety protocol implementation Client interaction via phone calls Full Job Description ob Summary Join our dynamic team as a To-Go Specialist, where your enthusiasm and exceptional customer service skills will create memorable dining experiences for guests ordering takeout. In this vital role, you'll manage to-go orders efficiently, ensure accurate communication with customers, and uphold the highest standards of hospitality. Your energy and organizational skills will help streamline our to-go process, making every guest feel valued and satisfied from the moment they place their order to the moment they pick it up. This position offers a rewarding opportunity to be the friendly face behind our fast-paced food service environment, ensuring smooth operations and guest delight. Duties Greet guests warmly and assist with placing to-go orders via phone or in-person, providing clear information about menu items and order details Manage restaurant reservation systems and coordinate pickup times to optimize flow and reduce wait times Use restaurant table management systems such as Aloha POS or Micros POS to process orders accurately and efficiently Communicate effectively with kitchen staff to ensure timely preparation of orders and resolve any issues promptly Handle phone inquiries with professionalism, demonstrating excellent phone etiquette and communication skills Maintain cleanliness and organization of the to-go station, including order pick-up areas and packaging supplies Ensure food safety standards are followed during order handling, packaging, and delivery preparation Assist with guest relations by providing friendly service, addressing questions or concerns, and ensuring overall guest satisfaction Requirements Previous experience in a restaurant environment, preferably as a host/hostess or in food service roles Familiarity with restaurant reservation management systems and POS systems such as Aloha POS or Micros POS Strong organizational skills with the ability to multitask in a fast-paced setting Excellent communication skills, both verbal and written, with a focus on customer service excellence Basic math skills for processing payments accurately and managing order totals Knowledge of food safety procedures and proper handling of food items during packaging Experience using restaurant table management systems and phone communication tools Hospitality mindset with a genuine desire to create positive guest experiences Ability to stand for extended periods, lift moderate loads, and work flexible hours as needed Join us as a To-Go Specialist where your proactive approach and friendly demeanor will elevate our guests' takeout experience. Bring your passion for hospitality into a role that's vital to our success—helping us serve delicious moments one order at a time!

Pay:

$15.00 per hour Expected hours: 25.0 - 30.0 per week

Work Location:

In person