Surveillance Technician Cedar Crossing Casino & Entertainment Center Cedar Rapids, IA Job Details Full-time $24 an hour 19 hours ago Qualifications Report writing High school diploma or GED Full Job Description

POSITION SUMMARY

Responsible for the testing, alignment, repair, and proper operation of all surveillance equipment on property, including closed circuit televisions and electronic security devices in accordance with Iowa Racing Gaming Commission regulations and the Company's internal controls and procedures.

KEY RESPONSIBILITIES

The following statements are intended as an overview of key responsibilities of the work for this position and are not all inclusive: Provides next-level guest service to internal and external guests. Demonstrates the Cedar Crossing culture in all interactions with guests and co-workers. Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations. Ensures compliance with all department and company policies, procedures, internal controls, and government regulations. Responsible for creating and fostering an environment of support and motivation for Team Members. Maintains confidentiality of all privileged information in accordance with established Company Policies and Procedures and State Regulations. Ensures the smooth operation of the department by following policies and procedures and complying with Internal Control Policies and Procedures. Installs and maintains all closed-circuit television cameras, recording devices, expansion equipment, and related wiring on property. Ensures all surveillance equipment is functioning properly. Repairs damaged or malfunctioning equipment. Maintains a working knowledge of all rules and regulations of the New Hampshire Lottery Commission and ensures strict adherence as it relates to surveillance equipment capabilities and required coverage. Implements preventative maintenance programs designed to eliminate system failures. Maintains and programs computer-controlled matrix switch supporting the monitors and cameras. Inspects power supply and wiring to all surveillance equipment, identifying and correcting any potential problems. Ensures that the appropriate inventory of equipment and supplies is always kept on hand; orders and re-stocks as needed. Consults with management and vendors on specific types of equipment needed for certain surveillance operations. Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings. Works on actual projects or service to help achieve the objectives of the department. Ensures compliance with all policies, procedures, federal, state, and local laws and regulations, as applicable. Manages various tasks as assigned in order to aid in achievement of evolving company goals and objectives. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position's supervisor. Keeps position supervisor informed of relevant activities. Other duties as assigned.

EDUCATION & EXPERIENCE

High School Diploma or GED equivalent required, plus three years of surveillance technician experience preferred. Other combinations of education and experience may be considered. Must be able to read, analyze, interpret and comprehend technical procedures, NHLC regulations, instructions, and correspondence/memos; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers or staff. Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form. Strong knowledge of Microsoft applications or equivalent and menu-driven programs.

SKILLS & COMPETENCIES

Must have ability to: Communicate effectively with all levels of Team Members, guests and outside contacts.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the casino. Obtain and maintain required license(s). Perform the duties described in compliance with local laws and regulations. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department. Have knowledge of the Property's programs to address problem gambling. Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls. Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management. Report any acts of wrongdoing on behalf of any Team Member of which they have knowledge.

WORK ENVIRONMENT

Must have ability to: Work effectively in a fast-paced environment. Move around all work areas effectively and efficiently. Work long hours, including nights, weekends and holidays. Sit or stand for extended amounts of time. Work in an environment with moderate to loud noise levels, may be exposed to secondhand smoke and varied light levels, including flashing lights. Work in a dark enclosed space. Lift 25 pounds.

CERTIFICATES, LICENSES, AND REGISTRATIONS

Iowa Racing & Gaming Commission License

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities. A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team Members will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.