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Job Description
Table Games Supervisor (Harrah's Joliet) Caesars Entertainment - 3.6 Joliet, IL Job Details Full-time $32 an hour 17 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Qualifications Staff supervision Customer relationship building Management Casino Regulatory compliance In-person customer service Employee relationship building High school diploma or GED Team development Guest rapport building Team motivation (leadership skill) Full Job Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
As a Table Games Supervisor, you will lead daily table games operations while delivering exceptional guest service and supporting team success. This role is responsible for supervising dealers, ensuring compliance with gaming regulations, resolving guest concerns, and creating a fun, engaging, and professional gaming experience for our players.
HOW YOU WILL CREATE THE EXTRAORDINARY
Provides superior guest service and develops quality players through personal interaction and relationship marketing. Ensures that all table games employees are providing optimum service to all guests at all times. Assures the technical proficiency of all table games employees through development and effective training. Provides direction, guidance and supervision to all employees in the table games department creating an atmosphere which is conducive to a quality work life for the employee. Possesses knowledge of the Illinois Gaming rules and regulations including Currency Transaction Reporting and implements the same. Observes and analyzes the integrity of all table games activity. Mediates and solves problems for guests and employees. Supervises the appropriate issuance of credit and player tracking, maintains table games bankroll, prepares periodic reports, performance appraisals and responds to customer inquires. Responsible for building a rapport and coordinating daily functions with support service departments. Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures Completes all other duties as assigned.
WHAT YOU WILL NEED WHAT YOU WILL NEED
High School Diploma or equivalent required Have a minimum of 3 years Supervisory experience preferred Must have broad knowledge of casino rules, regulations, and procedures, including good game security. Must be guest service oriented, with excellent employee relation skills. Must be able to get along with co-workers and work as a team. Excellent leadership, motivational, and development skills. Must be flexible in schedule to include nights, holidays, and weekends. Internal candidates must meet Harrah's Joliet transfer eligibility requirements.
ADDITIONAL REQUIREMENTS
Must be able to lift up to 50 lbs. and frequently lift and/or carry objects weighing up to 25 lbs. Position requires 40% standing, 50% walking, 10% sitting. Requires some pushing & reaching overhead, kneeling & climbing, bending, twisting and stooping. Must be able to maneuver around the casino and other areas. Position requires manual dexterity to handle and collect cards and chips. Must be able to work in a fast paced, stressful environment. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to work in a fast-paced environment involving constant internal and external customer contact. Must be able to walk and be on feet for long periods of time. Auditory range must include immediate environment, clear vision for near and medium distances, as well as, good peripheral vision.
Compensation & Benefits:
$32.00 per hour plus Tips Employment Type -
Full Time Shift Details:
Swing Shift:
6:00PM - 4:00AM Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.
Benefits Package:
Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future. Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
AND MUCH MORE
!, TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
