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Evolution United States
Floor Supervisor
Career Insights for Gaming Supervisor
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Scorecard
Based on Michigan data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$50,048 / year median in Michigan
+7% projected growth
Job Description
Floor Supervisor 3.4 3.4 out of 5 stars Grand Rapids, MI $20 an hour - Full-time Evolution United States 550 reviews $20 an hour - Full-time Company Description Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution! Job Description The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members. Monitor team performance, ensure KPIs and expectations are met Work with operations to ensure success of team and operations Manage projects and deadlines Manage, supervise, coach and motivate team Time and attendance maintenance of employees Handle employee relations within the team, including disciplinary cases Qualifications 1 - 2 years of experience as a supervisor or in related field Experience as a game presenter or shuffler preferred but not required Technically proficient High level of organization Ability to work flexible hours