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CB
Crystal Bay Casino
Shift Manager/Table Games Supervisor
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Scorecard
Based on Nevada data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$59,394 / year median in Nevada
+2% projected growth
Job Description
Shift Manager/Table Games Supervisor Crystal Bay Casino - 4.1 Crystal Bay, NV Job Details Part-time | Full-time $24 - $26 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Guest relations Casino experience Customer service Team leadership In-person customer service Leading team collaboration initiatives Gaming surveillance Casino & gaming industry Leadership Full Job Description Position Summary The basic function of a Table Games Supervisor is to ensure positive guest relations within the table games pit, assist dealers, ensure the integrity of guest play, and offer assistance to resolve guest concerns. The Table Games Supervisor is responsible for providing quality and efficient customer service to guests through daily interaction on the guest floor. Additionally, the Table Games Supervisor is responsible for assisting management with documenting observations and providing suggestions in all areas to improve the overall business. Though the Table Games Supervisor's primary focus is the activity within the Table Games area, the supervisor may assist with casino promotions & player tracking. The Table Games Supervisor is responsible for notifying surveillance and the Casino Shift Manager of any suspicious activity. Qualifications & Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Gaming Must be registered with the Nevada Gaming Control Board Must be at least 21+ years of age Experience Proven team and leadership experience Understanding of the casino environment and table games department Skill, Knowledge, and Abilities Knowledge of Blackjack, Craps & Roulette Exceptional customer service skills Able to communicate with the public effectively Able to communicate effectively to a variety of audiences Must be available to and willing to work all shifts required Must adhere to all guidelines and policies established in the