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Casino Solutions Specialist
Career Insights for Gaming Supervisor
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Scorecard
Based on Nevada data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$59,394 / year median in Nevada
+2% projected growth
Job Description
Casino Solutions Specialist at
KISAN AMERICA, INC.
Casino Solutions Specialist at
KISAN AMERICA, INC.
in Henderson, Nevada Posted in about 23 hours ago.
Type:
full-time ???? KISAN America is Hiring - Las Vegas, NV We're looking for a motivated, hands-on professional to join our team as a Casino Solutions Specialist based in Las Vegas . This is not your typical desk job. We're looking for someone who understands the casino environment, enjoys traveling, working directly with customers, solving problems, and taking ownership of projects from start to finish. ????
CASINO INDUSTRY EXPERIENCE IS REQUIRED
Candidates must have previous experience working in the casino/gaming industry , with a strong preference for someone who has worked directly in a casino count room, cage, or other cash-handling operation . Firsthand knowledge of casino operations-particularly the count process, currency and TITO ticket handling, cash-processing equipment, and the day-to-day demands of a casino environment-will be extremely valuable in this position.
The position will involve:
???? Managing customer projects from planning through completion ???? Traveling nationwide to casinos to install and commission KISAN equipment ???? Providing hands-on training to count room, cage, and other casino personnel ???? Troubleshooting equipment, software, and basic connectivity issues ???? Working closely with casino operations, IT departments, management, and our internal team ???? Providing ongoing customer support after installation ???? Working from our Las Vegas office when not traveling Who are we looking for? Someone who is a team player, dependable, technically inclined, organized, customer-focused, and a natural problem solver. We want someone who understands casino operations and can walk into a count room and relate to the people actually using the equipment. You should be comfortable working with everyone from count room personnel and technicians to IT departments, casino management, and executives. Our customers operate 24/7 , so this position requires someone who understands that great customer service doesn't always happen Monday through Friday, 8-5. You must be willing to answer the phone and help when a customer needs assistance - including evenings and weekends when necessary. ?? Extensive nationwide travel is required. ????
Location:
Las Vegas, Nevada ????
Casino/Gaming Industry Experience:
Required ????
Casino Count Room/Cage Experience:
Strongly Preferred ??
Travel:
Nationwide ???? Full-Time Position