View More Jobs Cage & Player Services Supervisor - Full Time (Tropicana Laughlin) Laughlin, NV, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Join the Caesars Entertainment Family Why Harrah's Laughlin Is the Employer of Choice! At Harrah's, our Cage & Player Services team brings warm hospitality to guests from sunrise to late night. When you join us, you're stepping into a company that values teamwork, growth, and the kind of Family‑Style Service that makes every guest feel right at home. What Sets Us Apart Bachelor's Degree for FREE through Caesars Entertainment & university partners Student Loan Debt Assistance People‑First Culture where every team member is valued Affordable Medical, Dental & Vision Plans 401(k) with Company Match Paid Time Off Exclusive Discounts on dining, hotel stays, entertainment, and more Cage & Player Services Supervisor - Tropicana Laughlin Summary The Shift Supervisor is responsible for supervising all phases of the Cage during an assigned shift, and providing Caesars Entertainment's legendary Family Style Service. How You Will Create the Extraordinary What You'll Do Oversee all cage operations including cash handling, credit issuance, chip accountability, and regulatory compliance Supervise Caesars Rewards desk and ensure seamless integration of guest loyalty programs Train and mentor team members to deliver exceptional customer service aligned with the resort's Family-Style hospitality values Ensure accurate reconciliation of transactions, prepare daily reports, and maintain secure asset controls Support guest relations by resolving issues promptly and professionally Collaborate with other departments to enhance guest experiences and meet property standards Monitor shift staffing levels, delegate responsibilities, and lead by example in a fast-paced environment What You Will Need Prior experience in cage operations, cashiering, or guest services (preferably within the gaming or hospitality industry) Strong understanding of Caesars Rewards program or similar loyalty systems Proven leadership skills with the ability to motivate and manage a team Excellent communication and problem-solving abilities Familiarity with AML Title 31 regulations and internal control procedures Ability to work flexible shifts, including weekends and holidays High school diploma or equivalent (college coursework in hospitality or business is a plus) Ability to stand for long periods Excellent math skills Fluent in English for effective communication Availability for nights, weekends, and holidays Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any. Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Working knowledge of Microsoft Office products. Be Part of Something Legendary If you're ready to bring your hospitality skills, energy, and teamwork to Harrah's & Tropicana Laughlin, we'd be proud to welcome you to the Caesars Entertainment family.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 87629 Job Category Finance and Accounting Job Schedule Full time Locations Tropicana Laughlin (On-site)