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Shreveport North Hotel & Casino

Count Room Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Gaming Worker

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Based on Louisiana data

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What they do

A Gaming Worker works at a gaming or gambling establishment. Interacts with customers and provides customer service. May take bets, pay out winnings, deal cards or provide assistance in a slot machine area. Watches for violations of game or house rules or security.

$33,104 / year median in Louisiana

-7% projected decline

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Job Description

Responsibilities:
Maintain secure key controls at all times Pay and/or verify jackpot winnings to customers and complete required written documentation Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas Carry and effectively communicate by two-way radio Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines Develop, apply, and maintain a friendly and courteous rapport with customers and employees Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Preferred Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations Must be detail-oriented Able to operate electric cart and money counters Prior count room experience preferred Must be at least 21 years of age Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.