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FITZGERALDS TUNICA CASINO

FLOOR PERSON

Career Insights for Gaming Worker

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Scorecard

Based on Mississippi data

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What they do

A Gaming Worker works at a gaming or gambling establishment. Interacts with customers and provides customer service. May take bets, pay out winnings, deal cards or provide assistance in a slot machine area. Watches for violations of game or house rules or security.

$37,242 / year median in Mississippi

-8% projected decline

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Job Description

BASIC DUTIES & RESPONSIBILITIES
Perform the functions of a slot floor person on a daily basis Front-line supervision of slot floor person. Hold slot floor person accountable for patrolling work zones. Promotes Teamwork across all departments. Train slot floor people on new technology/expectations. Level of authority for JP overrides and sign-offs. Research ticket information within the Oasis System and slot machine tracking log. Research promotional credit transactions within the Oasis System and slot machine tracking log. Understands all detail visible on a slot machine's compass unit. Reports to Gaming Ops Supervisor/Shift Managers. Clears currency jams in slot bill acceptors. Performs general machine maintenance and ticket fills. Pays and/or verifies hand-paid slot jackpots. Answers guests' questions relating to slot machine pay tables and property promotions and events. Other duties as assigned by management
MINIMUM REQUIREMENTS
(SKILLS/EXPERIENCE/EDUCATION): Good verbal communication skills. Basic math skills Mississippi Gaming License Required. Must be at least 21 of age.