Slot Technician Position Summary:
Perform routine maintenance and repair on gaming machines, equipment, and hardware. Perform common floor calls while greeting all guests. Perform responsibilities in accordance with all standards, policies and procedures.
Essential Job Functions:
Responsible for ensuring the proper operation of all the Slot Department equipment, including, but not limited to slot devices on the casino floor Complete all assignments given by management in a timely and professional manner Interact with guests (internal and external) in a pleasant, professional and friendly manner Handles guests' transactions diligently and in a timely fashion Notify the Slot Technician Manager/Director- on Duty of any issue or discrepancy encountered in a timely manner Maintain the security of assigned areas at all times Responds to calls from the Slot Ambassadors, Slot Service Managers, Security and Surveillance. Perform sub-assembly removal, repair and alignment on all machines, signage, SDS equipment and any other auxiliary equipment on the floor Actively perform floor walks and rectifying any issues encountered in a timely manner Any issues that cannot be rectified must be communicated. All efforts to rectify machine issues should be taken, and outcome clearly communicated to any and all applicable Team Members Maintain a clean and professional shop by cleaning up after yourself and replacing all tools, parts, test equipment and manuals in their proper place when you are finished with them
- Must adhere to uniform requirements
- All other duties assigned
Qualifications:
- Must be at least 21 years of age
- Must be able to obtain Gaming License
- Present a well-groomed appearance
- Working knowledge of slot machines, player tracking, slot project and installation required.
- Ability to multi-task, follow up, organize and adapt to rapid changing in high volume, high stress environment
- Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community
- Ability to effectively present information in one-on-one and small groups of customers or employees of the organization. Maintain accurate and consistent communication with all departments, both oral and written
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages, ratios, and proportions to practical situations
- Excellent communication and interpersonal skills
- Exceptional customer service skills
- Ability to work in a fast-paced and dynamic environment Ability to work flexible hours, including nights, weekends, and holidays
Physical Requirements:
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust
- Ability to lift up to 50 pounds independently and up to 250 pounds with assistance
- Ability to push, pull, and maneuver equipment weighing up to 280 pounds with assistance.
- Ability to lift Monitors and install them into Slot Gaming Machines
- Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
- Occasionally required to reach with hands and arms, and to sit, climb or balance; and stoop, kneel, crouch, or crawl
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to work flexible hours, including nights, weekends, and holidays
Education and Required Experience:
Minimum 1 year of slot repair experience High school diploma or GED equivalent
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At Lucky Silver Gaming, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, please contact us at 702-241-8544 www.hoteljefe.com This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Pay:
$18.00 - $21.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person