Service Assistant Uptown Cantina - 3.5 Birmingham, AL Job Details Part-time | Full-time $16 an hour 2 hours ago Benefits Paid time off Employee assistance program Employee discount Qualifications Teamwork Table assignment Greeting customers Bussing Venue guest services Full Job Description Uptown Cantina | Birmingham, AL No restaurant experience required. We hire attitude first. If you love people, like being of service, and want to grow into serving, this is a real pathway. Many of our Service Assistants move into serving quickly once they are ready and meet age requirements. Bring the attitude. We'll teach the rest. Who We Are Service Assistant / Host Uptown Cantina | Birmingham, AL No restaurant experience required. We hire attitude first. Love people? Like being of service? Want to learn the restaurant business and grow into serving? Start here. Earn $16/hour while you train, get a free meal every shift, and learn the business from the ground up. Why Start at the Host Stand? Because we do not want to teach you how to just take orders. We want to teach you how the restaurant works. The host stand gives you a front-row view of the entire business. You learn how guests move through the restaurant, how servers manage their sections, how the kitchen and dining room communicate, how reservations and events affect the flow, and how dozens of small decisions come together to create a great guest experience. Service Assistant / Host Uptown Cantina | Birmingham, AL No restaurant experience required. We hire attitude first. Love people? Like being of service? Want to build a career in restaurants? Start here. Earn $16/hour while you train, get a free meal every shift, and learn the entire restaurant business from the ground up.

And the pathway works:

more than 80% of people hired through this route stay at least six months, and two-thirds stay more than a year. Who We Are Uptown Cantina is a growing Birmingham restaurant concept serving:

Bama-Mex:

Latin Flavor, Southern Soul, Hospitality at Heart. Located in the heart of the Uptown Entertainment District, we serve everyone from neighborhood regulars to convention guests, concert crowds, sports fans, families, and first-time visitors to Birmingham.

Our goal is simple:

Win people one guest at a time. We believe every guest is an opportunity to create a fan of Uptown Cantina. Why Start at the Host Stand? Because we do not want to teach you how to just take orders. We want to teach you how the restaurant works. The host stand gives you a front-row view of the entire business.

You learn:

How guests move through the restaurant How seating and wait times affect the entire dining room How servers manage their sections How the kitchen and dining room communicate How reservations, events, and large crowds change the flow How great teams work together How small decisions create a great guest experience That foundation makes stronger servers. For team members who are ready and meet the age requirement to serve, the pathway can move quickly. Some move into serving in less than 60 days. Others benefit from more time learning the restaurant first. Advancement is based on readiness, not simply time served. We Know This Path Works More than 80% of the people we have hired through this Service Assistant-to-Server pathway have stayed with us for at least six months. Two-thirds have stayed for more than a year. We like those numbers because they tell us something important: People who take the time to understand the whole restaurant before taking their own section tend to become stronger, more confident team members. We are not looking to simply fill a host shift. We are looking for our next great server, bartender, or leader. What Hospitality Means Here Hospitality is more than being polite. It is noticing what someone needs before they have to ask. It is helping a teammate whose hands are full. It is remembering a returning guest. It is making a kid smile. It is turning a problem into a great experience. It is making someone feel like we are genuinely happy they chose to spend their time with us. And it matters whether we are packed or almost empty. Some shifts are busy. Some shifts are slow. The standard does not change. What You'll Do As a Service Assistant / Host, you will: Welcome guests with genuine warmth and confidence Manage seating, reservations, wait lists, and dining-room flow Run food and support the service team Refill drinks, clear tables, and reset the dining room Keep guest areas clean, organized, and ready Learn our menu and service standards Communicate constantly with servers, managers, and the kitchen Look for opportunities to help guests and teammates without waiting to be asked Learn how the entire restaurant operates Who We're Looking For Restaurant experience is not required. We would rather hire someone with the right attitude and teach them the skills than hire someone with years of experience who has forgotten why hospitality matters. You might be a great fit if you: Genuinely enjoy helping people Bring positive energy into a room Like making people feel welcome Are curious and eager to learn Take coaching well Show up on time and ready to contribute Notice what needs to be done Stay engaged without constant supervision Take pride in doing things the right way Want to be part of a team that is building something Your previous experience might be restaurants, retail, fast food, customer service, school, sports, or something completely different. We care more about who you are than where you worked before. What You Get $16/hour during training A free meal every shift Hands-on restaurant training Coaching from experienced managers and servers Experience in a high-volume restaurant environment A real pathway into serving Opportunities to grow into bartending and leadership A chance to grow with an expanding Birmingham concept At many restaurants, people are expected to learn while earning very little. We do it differently. We pay you to learn the business. A Real Path Forward If you are at least 18 years old , demonstrate strong hospitality, reliability, urgency, teamwork, and menu knowledge, moving into serving may be your next step. For team members who continue developing and are at least 21 years old , bartending can become another opportunity. We do not promise promotions based on a calendar. We do promise coaching, opportunity, and a clear understanding of what it takes to move forward. The People Who Thrive Here We look for three things: Hungry You want to learn, improve, and grow. Humble You are coachable and willing to help wherever the team needs you. Smart You understand people. You pay attention. You recognize what guests and teammates need. You do not need to know everything when you walk through the door. You do need to care. Come Grow With Us Uptown Cantina is growing, and we are looking for people who want to grow with us. If taking care of people feels good to you, if you bring energy to the room, and if you like the idea of winning one guest at a time , we want to meet you. Bring the attitude. Bring the energy. Bring the heart. We'll teach you the rest.

Job Types:

Full-time, Part-time Pay:

$16.00 per hour

Benefits:

Employee assistance program Employee discount Paid time off

Work Location:

In person