Team members are responsible for creating a safe, clean, and welcoming environment for all Rollerama guests. Employees may be assigned to the snack bar, skating floor, skate counter, or general cleaning duties based on business needs. Snack Bar Responsibilities
- Greet customers and provide friendly, professional service.
- Take food and drink orders accurately.
- Prepare and serve menu items safely and efficiently.
- Operate the cash register and handle payments responsibly.
- Follow all food safety, sanitation, and handwashing procedures.
- Keep counters, equipment, tables, and food-preparation areas clean.
- Restock food, drinks, cups, napkins, and other supplies.
- Notify management when products or supplies are running low.
- Complete all assigned opening and closing duties. Floor Guard Responsibilities
- Have skates on and be ready before the skating session begins.
- Monitor the skating floor and enforce all rink safety rules.
- Assist guests who fall or need help.
- Watch for racing, roughhousing, unsafe skating, or skating in the wrong direction.
- Keep food and drinks off the skating floor.
- Remain alert and actively supervise guests at all times.
- Help with games, announcements, and activities when requested.
- Report injuries, unsafe behavior, or other concerns to management immediately.
- Assist at the skate counter when the skating floor does not require supervision. Skate Counter Responsibilities
- Greet guests and provide the correct size rental skates.
- Collect, organize, and properly store returned skates.
- Keep skate racks, counters, and surrounding areas clean.
- Inspect skates for damage and report needed repairs.
- Help guests exchange skates when a different size is needed.
- Keep rental skates organized and make sure the laces are properly tucked away.
- Assist with admission, parties, and other customer-service duties as assigned. General Responsibilities
- Arrive on time, in proper work attire, and ready to begin working.
- Provide respectful and helpful customer service.
- Stay off personal phones while working unless management gives permission.
- Clean and restock assigned work areas during slower periods.
- Sweep, mop, remove trash, clean restrooms, and complete other cleaning duties.
- Follow all Rollerama policies, safety procedures, and management instructions.
- Work cooperatively with managers, coworkers, security, and party hosts.
- Check with management before leaving at the end of a shift. Position Requirements
- Must be dependable, responsible, and able to work as part of a team.
- Must be available to work evenings, weekends, holidays, and special events as scheduled.
- Must be comfortable working in a busy and active environment.
- Must be able to stand, walk, skate, bend, and lift supplies during the shift.
- Floor guards must be able to skate safely and confidently.
- Previous experience is helpful but not required.
Training will be provided.
Pay:
$16.90 - $18.00 per hour
Benefits:
Flexible schedule
Work Location:
In person