A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Vérité Winery is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree and are recognized on the world stage. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell ultra-luxury wine, and work in a team-oriented environment. This position will be responsible for providing stellar hospitality experiences for our guests, developing new relationships with clients in person, via phone and through email outreach. This position may also include occasional travel to top Direct to Consumer markets to host events and tastings. Our team respects, celebrates, and takes pride in each other's differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals!
ESSENTIAL FUNCTIONS/DUTIES
Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets. Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email. Represent the winery ethos and develop our client base of top tier collectors via a multitude of communication styles including in-person, phone, email, events, etc. Develops referral partners through business development activities to drive sales and awareness for the property. Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations. Possesses knowledge of Point of Sales systems, including ability to perform opening and closing procedures. Work with Estate Manager and all other cross-functional departments to create a wholistic luxury experience that our clients have come to expect. Host wine dinners both locally and out of state to promote relationship building across our top tier collectors driving winery loyalty and sales. Supports trade hospitality events as needed, and other duties as assigned.
REQUIREMENTS
4+ years related experience preferred in sales, customer service or hospitality. Knowledge of wines and ability to tell the story that promotes loyalty and sales. Able to work a flexible schedule including weekends. Must be at least 21 years old Competency in Microsoft Office, including Excel, Word, and Outlook. Outstanding ability in customer service and working with the public. Commitment to excellence, high standards and working effectively within a team. Strong organizational, problem-solving, multi-tasking and analytical skills. Flexibility and ability to manage changing priorities with enthusiasm. Must be fluent in English. Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.
WAGE TRANSPARENCY
: The base pay for this role ranges from $29.00 - $31.00 per hour. Compensation will be determined by candidate experience, skills, and location.
BENEFITS
Health Benefits - Medical, Dental, Vision, Disability & Life insurance 401k with employer match Generous time off including vacation, holidays, and paid health time Paid volunteer time Learning & Development opportunities Modern Health virtual mental health & coaching visits Wine discounts! Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.
