Pay range: $17.00 to $19.00 per hour Job Title(s): Party Host / Cashier / Kitchen Staff /

Team Member Location:

Altitude Trampoline Park, 5270 Hamner Ave, Eastvale, CA 91752

Reports To:

Assistant General Manager Role Overview:

Altitude Trampoline Park is opening a brand-new location in Eastvale, and we're looking for enthusiastic, responsible, and energetic individuals to join our opening team! As a Cashier, Party Host, Court Monitor, Kitchen Staff, or Team Member, you play a crucial role in delivering an exceptional guest experience. This position combines guest service, cash handling, and active floor support. It's perfect for someone who is super friendly, highly energetic, and comfortable working in a fun and fast-paced environment. Altitude will soon share its Eastvale address with TeamUp, an upcoming sister family entertainment venue that will feature Axe Throwing, Duckpin Bowling, Mini Golf, and Darts. Once TeamUp opens, team members may be cross-trained and occasionally scheduled there as business needs require, helping with guest check-in, attraction setup, and game hosting. Some TeamUp roles will have additional age and certification requirements.

Responsibilities:

Cashier Responsibilities Greet guests with a positive and energetic attitude Process admissions, ticket sales, memberships, and retail purchases. Handle cash, credit cards, and digital payments accurately and responsibly Check waivers and ensure all guests are properly registered before entry Upsell party packages, memberships, socks, and promotions Provide quick and accurate information on pricing, attractions, and rules Manage the point-of-sale (POS) system and troubleshoot basic issues Maintain a clean and organized front desk and check-in area Balance the cash drawer at the beginning and end of each shift Assist with guest questions, complaints, or escalations and loop in management when needed Party Host / Court Monitor / Team Member Responsibilities Supervise all jump areas to ensure guest safety and rule compliance Engage with guests in a friendly and professional manner Enforce park rules while maintaining a positive and upbeat attitude Monitor trampoline courts, slides, dodgeball courts, basketball lanes, and other attractions Quickly respond to any unsafe behavior or incidents and report to management when necessary Assist guests with directions and general questions Support overall park cleanliness and organization Help set up and facilitate parties, events, and group activities as needed Kitchen Member Responsibilities Prepare and cook pizza, fries, nuggets, and other menu items using ovens and other high-volume kitchen equipment Assemble food orders according to customer specifications and company standards, ensuring quality and accuracy Maintain a sanitized, clean, and organized workspace by washing dishes, cleaning equipment, and following health and safety protocols Work quickly to meet high-volume demand during parties, weekends, and general order rushes Monitor inventory levels and replenish ingredients and kitchen supplies Qualifications Must be at least 16 years old; a school-issued work permit is mandatory for high school students At least 1 year of experience in retail, sports, childcare, or hospitality is required Friendly, outgoing, and energetic personality Strong communication and customer service skills Ability to stay alert and attentive for long periods Comfortable working in a fast-paced, active environment Basic cash-handling experience or customer service experience is a plus Work Environment Requires standing, walking, and moving for extended periods Must be available evenings, weekends, and holidays Fun, team-oriented, and upbeat workplace Why Join Altitude? Fun and energetic team culture Flexible scheduling Employee discounts and free jump time Opportunities for growth and advancement Join the Altitude team and help create unforgettable experiences for our guests, one jump at a time!

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour

Work Location:

In person