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Host
Career Insights for Host / Hostess
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Scorecard
Based on California data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,617 / year median in California
+13% projected growth
Job Description
Job Summary We are seeking an energetic and welcoming Host to be the first point of contact for our guests, creating a positive and memorable experience from the moment they arrive. As a Host, you will manage restaurant reservations, greet guests with warmth, and coordinate seating arrangements efficiently. Your role is vital in ensuring smooth operations, fostering guest satisfaction, and supporting our team in delivering exceptional hospitality. If you thrive in a lively environment and excel at communication and organization, this is the perfect opportunity to showcase your hospitality skills and contribute to a vibrant dining atmosphere. Responsibilities Welcome guests warmly upon arrival, providing friendly and professional guest services Manage restaurant reservation systems and seating charts to optimize table turnover and guest flow Answer phone calls promptly using proper phone etiquette, assisting with reservations and inquiries Coordinate with the dining staff to ensure timely seating and efficient service delivery Maintain cleanliness and organization of the host stand area, including menus and reservation logs Handle guest concerns or special requests with professionalism, ensuring guest satisfaction Support food safety standards by adhering to hygiene protocols during guest interactions Qualifications Prior experience as a host or hostess in a restaurant setting preferred Strong customer service skills with excellent communication abilities Familiarity with restaurant reservation management systems such as OpenTable or similar platforms Experience with POS systems like Aloha POS or Micros POS is a plus Basic math skills for handling reservations, seating counts, and billing procedures Knowledge of food safety standards and restaurant operations best practices Organizational skills to manage multiple tables, reservations, and guest needs efficiently Ability to handle phone communication professionally, demonstrating good phone etiquette Hospitality experience that emphasizes guest relations and positive interactions Join our team as a Host where your enthusiasm fuels memorable dining experiences! We value energetic individuals who are passionate about hospitality, dedicated to providing outstanding guest services, and eager to be part of a dynamic team committed to excellence. All positions are paid roles that offer opportunities for growth within our vibrant restaurant environment.
Pay:
$18.00 - $22.00 per hour Expected hours: 20.0 - 35.0 per weekBenefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Vision insuranceWork Location:
In personBenefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance