Restaurant Host/Hostess

Job Overview Join our vibrant team as a Restaurant Host/Hostess, where your welcoming personality and organizational skills will set the tone for an exceptional dining experience. In this lively role, you'll be the first point of contact for guests, ensuring they feel valued and comfortable from the moment they arrive. Your energy and professionalism will help manage reservations, seat guests efficiently, and coordinate with the restaurant team to deliver seamless service. This paid position offers an exciting opportunity to develop your hospitality skills in a dynamic environment dedicated to guest satisfaction. Duties Greet guests warmly with enthusiasm and genuine friendliness, creating a positive first impression Manage reservations and waitlists using Aloha POS or Micros POS systems, ensuring accurate tracking of guest flow Escort guests to their tables promptly, providing menus and answering initial questions about the restaurant offerings Maintain clear communication with servers and kitchen staff to coordinate seating arrangements and special requests Handle guest inquiries politely via phone or in person, demonstrating excellent phone etiquette and guest relations skills Assist with maintaining cleanliness and organization of the host stand and waiting areas Support guest services by addressing concerns promptly and professionally, ensuring a memorable dining experience Experience Prior experience as a host/hostess or in food service is preferred but not required; enthusiasm for hospitality is key Strong customer service skills with the ability to communicate clearly and effectively in busy environments Familiarity with restaurant POS systems such as Aloha POS or Micros POS enhances efficiency Experience in hotel or guest services can be advantageous, demonstrating adaptability across hospitality settings Excellent phone etiquette and guest relations abilities are essential for creating a welcoming atmosphere Previous serving or hospitality experience helps in understanding guest needs and delivering exceptional service Join us to be part of a team that values energetic engagement, clear communication, and genuine hospitality. We're committed to providing a positive work environment where you can grow your skills while making every guest feel special!

Pay:

$16.00 - $22.00 per hour

Work Location:

In person