Host/Hostess Gabriele's of Westport Westport, CT Job Details Part-time $25

• $30 an hour 2 hours ago Benefits Employee discount Flexible schedule Qualifications Visitor query response Hospitality reservation systems Customer communication Table cleanliness maintenance Food service customer order management Maintaining an organized workspace Table assignment Greeting customers Client inquiry handling Food and beverage recommendations OpenTable Handling customer service requests Cleaning messes in dining areas Appointment scheduling Guest rapport building Entry level

Full Job Description Job Overview:

We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be responsible for providing exceptional guest relations, ensuring a seamless dining experience, and supporting the operations of our restaurant. This role is an essential part of our hospitality team and requires a warm and welcoming demeanor.

Responsibilities:

• Greet guests upon arrival and ensure a smooth transition into the dining area.
• Manage seating arrangements, taking into account guest preferences and special requests.
• Handle reservations, to-go orders, and other requests with a high level of accuracy and efficiency.
• Operate the Open Table system to efficiently manage table assignments.
• Provide exceptional customer service, responding promptly to guest inquiries and addressing any concerns.
• Offer recommendations and suggestions to enhance the guest experience.
• Maintain a clean and organized dining area, including the host stand and seating areas.
• Assist with maintaining a welcoming atmosphere, including lighting and music.
• Provide help to guests who may need additional assistance, such as navigating the restaurant.
• Demonstrate excellent guest relations skills, ensuring that every guest leaves feeling valued and satisfied.
• Communicate effectively with the restaurant team to ensure seamless operations.

Skills:

• Experience in the hospitality industry, preferably in a restaurant or hotel setting.
• Strong customer service skills and ability to communicate effectively with guests.
• Ability to provide help and support to guests and team members.
• Familiarity with food service and restaurant operations.
• Experience with guest relations and providing a welcoming atmosphere.
• Basic knowledge of hospitality and the importance of providing exceptional customer service.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Job Type:

Part-time Pay:

$25.00

• $30.

00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person