A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Eau Club Host/Hostess Eau Resort & Spa Palm Beach - 3.8 Manalapan, FL Job Details Full-time 1 day ago Qualifications Customer communication Confidential information handling Proactive hotel and accommodations guest assistance Basic math High school diploma or GED Data entry Handling customer service requests Local attractions guest recommendation Full Job Description Join the Eau Resort & Spa Team! Are You Ready to Make an Impact? We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don't just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We're Looking For:
A commitment to excellence and a passion for service A positive attitude and a collaborative spirit Flexibility to work weekends and holidays A desire to be part of a team that genuinely cares about each other and our guests We are seeking a Club Host to join our team. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five Star resort.
Role Summary:
The Eau Club Host is a multi-functional, highly skilled hospitality professional, responsible for delivering seamless, intuitive, and Forbes Five-Star-caliber service across all stages of the guest journey—pre-arrival, arrival, stay, and departure. This elevated role serves as a single point of personalized service for Eau Club guests, blending Front Desk operations, Concierge services, Guest Relations, and Club Lounge Attendant functions into one cohesive, guest-centric position. We have a Full-Time position available. This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights.
Essential Qualifications:
High School Graduate Excellent written and verbal communication skills. Ability to clearly and effectively communicate with guests, management and co-workers to ensure mutual understanding. Ability to compute basic mathematical calculations. Minimum one year experience in similar position in hospitality industry. Knowledge of local area, attractions, services, and supplies/vendors.
Essential Skills:
Ability to input and access data on a computer. Ability to focus attention on guest needs, remain calm and courteous. Ability to promote positive relations. Ability to prioritize, organize and follow up. Ability to focus attention on details. Ability to maintain confidentiality of all guest information and pertinent hotel information. Ability to ensure security of guest room access. Ability to work well under pressure of coordinating multiple requests at any given time. Ability to stand for an extended period or for an entire work shift. Ability to perform physical tasks, including lifting and transporting items of varying weights, with or without accommodation. To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: https://assessment.predictiveindex.com/bo/58m/Candidate Apply today and be part of something extraordinary! Start your journey with Eau Resort & Spa and help us continue to create unforgettable experiences for our guests. Click the link to apply!
