A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Seasonal Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we're growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.
Perks include:
Free Alterra Mountain Resort pass Employee housing Discounted onsite childcare Accrued paid sick leave 401(k) match Great discounts and access to pro deals Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.
POSITION TYPE
Seasonal - Part Time Position
WAGE RANGE
$14 hourly plus tips
SUPERVISORY
NO
SUPERVISED BY
Sky House FOH Manager
POSITION SUMMARY
WORK
ON TOP OF THE MOUNTAIN!
To provide the highest quality of service to guests in accordance with company policies and objectives, to strive toward guest satisfaction, positive employee relations, and profitability by performing the following duties. The host is the first and last contact the guest has with our lodge; therefore, how you represent the Sky House goes a long was in determining whether the guest will become a regular. Host/busser's are required to possess professionalism, a friendly and welcoming demeanor, and an efficient manner.
ESSENTIAL FUNCTIONS
Professionally and calmly maintain steady, even flow of seating. Responsible to greet all guests and respond appropriately to requests and special needs. Give guests approximate wait they may experience and offer them a beverage. Seat guests with consideration guest preference, servers' workload, and seating capacity. Hand out menus to guest and bring booster seats or highchair for young guests. Quickly inform servers of where guests have been seated and relay any special requests. Thank guests for dining upon leaving and invite them to return. Perform other tasks to assist in the smooth operation of the restaurant to assure guest satisfaction. Will clean and reset tables. Help servers with side work. Serve guests water and refill soda. Must be available weekends. The typical shift is 11am-5pm.
PHYSICAL DEMANDS
Combined standing and walking position for up to 8 hours per shift. Will get breaks as available. Required to lift up to 50lbs occasionally. Will bend, squat, kneel, climb, twist, and reach above shoulder level on a frequent basis; will use hands for grasping and fine manipulation. Worksite is inside and outside. All sensory skills needed.
OTHER RESPONSIBILITIES
Must have extensive knowledge of Schweitzer Mountain Resort facilities and activities. Responsibilities are listed as guidelines and are not limited to these items.
JOB SPECIFICATIONS
SKILLS:
Exceptional customer service skills
EDUCATION
English reading, writing and communication, basic math
EXPERIENCE
4-6 months of job-specific work experience preferred
LICENSE NEEDED
None
MACHINES/TOOLS OPERATED
Coffee grinder, coffee brewer, elevator, hot chocolate machine, vacuum.
JUDGMENT/MENTAL COMPLEXITY
Moderate to high
BENEFITS
Group 3: see Employee Handbook
REVIEW SCHEDULE
This position and the person filling it will be evaluated once a season. While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.
