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Wild Onion Brewery & Banquets
Host/Hostess/Busser
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Based on Illinois data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,163 / year median in Illinois
+11% projected growth
Job Description
Overview Join our Onion Pub team as a Host/Hostess/Busser, where your energy and enthusiasm will set the tone for an exceptional guest experience! In this dynamic role, you will be the welcoming face of our restaurant, managing reservations, greeting guests, and ensuring smooth seating arrangements. Your friendly demeanor and organizational skills will help create a warm, inviting atmosphere that keeps guests coming back. This paid position offers a fantastic opportunity to develop your customer service and restaurant operations skills in a lively, fast-paced environment. Duties Greet guests warmly upon arrival and manage waitlists to ensure efficient seating Handle restaurant reservation management using TOAST Assist servers and bartenders by clearing and resetting tables promptly Maintain cleanliness and organization of the dining area to uphold food safety standards Communicate effectively with guests via phone for reservations, inquiries, or special requests using proper phone etiquette Support guest relations by providing attentive, friendly service and addressing guest needs promptly Operate POS systems accurately for order processing and billing when necessary Requirements Previous experience as a host/hostess or in food service is preferred but not required; enthusiasm and a positive attitude are essential Strong communication skills with the ability to interact professionally with guests and team members Basic math skills for handling reservations, bills, and POS transactions Familiarity with restaurant table management systems such TOAST is a plus, but not required Excellent organizational skills to manage reservations, seating flow, and cleanliness standards Knowledge of food safety practices and hospitality standards to ensure guest well-being Ability to work efficiently in a fast-paced environment while maintaining attention to detail Reliable phone communication skills to handle reservations and guest inquiries effectively Join us and be part of a team dedicated to delivering memorable dining experiences! Your energy, organization, and passion for hospitality will make a real difference in our guests' visit. This is an exciting opportunity to grow your career in the restaurant industry while providing exceptional guest services.