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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. How You Will Create the Extraordinary

GENERAL REQUIREMENTS

• Must be 18 years of age.
• Must have at least three (3) months previous guest contact experience.
• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be able to work independently, with little supervision.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must be able to read, write, speak and understand English.

ESSENTIAL JOB FUNCTIONS

• Provides quick and friendly service to all customers.
• Greets and seats guests in restaurant.
• Cleans Steakhouse areas as needed, including counter tops, sinks, display shelves, tables, storage areas, and lounge areas at assigned station.
• Handles and solves any concerns and questions customers may have.
• Performs all side work and stocking of supplies at assigned station.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS

PHYSICAL & MENTAL:

• Must be able to lift up to 50 pounds, as well as bend, pull, and carry stock to refrigerator and cabinets.
• Must be able to use hand motion when cleaning and wiping counters.
• Must possess the manual dexterity to complete required "side work".
• Must be able to listen and respond to visual and aural cues.
• Must present a well-groomed appearance.

WORK ENVIRONMENT

• Must be able to work inside and maneuver throughout assigned station during entire shift.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

What You Will Need Previous experience in a fine dining, upscale hospitality, or high-volume restaurant environment preferred. Strong knowledge and experience using OpenTable reservation and guest management systems, including managing reservations, waitlists, seating charts, guest preferences, and special requests. Exceptional guest service and communication skills with a professional and polished demeanor. Ability to multitask effectively while maintaining attention to detail in a fast-paced environment. Strong organizational and time management skills. Proficient in handling telephone inquiries, reservation requests, and guest concerns with professionalism and discretion. Ability to work collaboratively with managers, servers, bartenders, and support staff to ensure seamless guest experiences. Flexible availability, including evenings, weekends, and holidays. Familiarity with fine dining service standards, etiquette, and VIP guest relations preferred. High school diploma or equivalent required; hospitality education or training is a plus.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 88851 Job Category Food and Beverage & Culinary Job Schedule Part time Locations Horseshoe Lake Charles (On-site)