Job Overview We are seeking an energetic and welcoming Restaurant Host/Hostess to be the first point of contact for our guests. In this vital role, you will create a positive and memorable dining experience by managing reservations, greeting guests with enthusiasm, and coordinating seating arrangements efficiently. Your friendly demeanor and excellent communication skills will set the tone for a warm, inviting atmosphere that encourages guest satisfaction and repeat visits. This paid position offers an exciting opportunity to be part of a dynamic team dedicated to delivering outstanding guest services. Duties Welcome guests with a warm, friendly attitude, ensuring they feel valued from the moment they arrive Manage restaurant reservation systems and walk-in seating requests using restaurant table management software such as Micros POS or similar systems Coordinate seating arrangements to optimize table utilization while minimizing wait times Answer incoming phone calls professionally, providing information about wait times, reservations, and general inquiries with proper phone etiquette Assist guests with seating preferences and special requests, ensuring guest relations are prioritized at all times Maintain cleanliness and organization of the host stand area, including menus and reservation logs Support food service staff by communicating guest needs promptly and accurately, fostering seamless guest experiences Experience Prior experience as a host or hostess in a fast-paced restaurant environment is preferred Knowledge of restaurant reservation management systems and POS (Point of Sale) systems such as Micros POS or similar platforms is highly desirable Strong customer service skills with the ability to handle guest inquiries professionally and courteously Excellent communication skills, both verbal and written, including phone communication and etiquette Demonstrated organizational skills to manage reservations, waitlists, and guest flow efficiently Basic math skills for handling seating calculations and reservation adjustments accurately Familiarity with food safety standards and proper guest relations practices is a plus Join us in creating memorable dining experiences by providing exceptional guest services in a lively, welcoming environment. We value energetic team players who are passionate about hospitality and eager to contribute to our guests' enjoyment!

Pay:

$20.00 - $25.00 per hour Expected hours: 5.0 - 15.0 per week

Work Location:

In person