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The Rail Trail Flatbread Co.

Smile, Greet, Succeed: Join the Rail Trail Host Team!

Entry-Level JobVerifiedNo experience needed

Career Insights for Host / Hostess

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Scorecard

Based on Massachusetts data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$32,815 / year median in Massachusetts

+14% projected growth

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Job Description

Ready to start a job where YOU make the first impression and set the tone for every guest's experience? At Rail Trail Flatbread Co., our Hosts are so much more than greeters, they're guest advocates, flow-masters, and the smiling spark that kicks off unforgettable nights out. Whether it's someone's first date, graduation party, or a family dinner, our Hosts make it feel personal, seamless, and genuinely special. If you've got confidence, curiosity, and a welcoming vibe, we'll teach you the rest. Why You'll Love Working Here Competitive hourly pay with tip opportunities Clear training path and opportunities for growth in a variety of directions (find your passion, work hard, and the sky is the limit!) Fast-paced, team environment built on respect, feedback and fun 25% discount at Rail Trail and all our sister restaurants (including New City Microcreamery and our speakeasy next door) Flexible scheduling for students and busy lives Closed on major holidays (so you can enjoy time with family too) Hands-on experience with cutting-edge hospitality tech including OpenTable, Toast, and more! What You'll Do Welcome every guest with warmth and confidence Manage the seating flow and waitlist to keep energy high and wait times low Answer phone calls with professionalism and personality Take and approve takeout orders with accuracy and care Learn our menu and be ready to answer questions and handle common allergens safely Coordinate with servers, managers, and kitchen staff to ensure smooth operations Be part of celebrations, from birthdays to engagements to "just because" nights out Who You Are 16+ years old with a go-getter attitude Strong communicator who thrives in a fast-paced setting Enthusiastic, reliable, and ready to learn - experience is not required, but a positive attitude is! Looking for more than "just a job" - you're here to grow! Join a local hospitality group that's redefining what great guest experiences look like. If you're ready to be part of a team that celebrates creativity, thrives on hustle, and delivers vibrant vibes, apply today and #LiveByTheFire.

•This is not a seasonal position

REQUIREMENTS

Must be 16+ Although delicious wood fired flatbread pizza is the champion on our menu it's just the beginning - we are a family friendly restaurant offering unique spins on new American comfort food classics like burgers, poutine, tacos and mac and cheese to name a few. Some of our most popular items were developed by thinking about the food we crave and the places we've been. We believe food should be fun and approachable for everyone and never, ever too serious.

Benefits

  • Flexible Work Schedules