VIP & Donor Rooms Oakland University
4.3 Rochester, MI Job Details Temporary $15
$20 an hour 1 hour ago Qualifications Customer communication High school diploma or GED Event customer service Full Job Description Host/Hostess
VIP & Donor Rooms Department 2836
Athletics Administration Position Number E40261 Requisition No. TC06431 Salary Range/Pay Rate $15.00
20.

00 hr. Benefits of Working at Oakland University No benefits are associated with this position. Employee Group/Grade Casual Job Category Casual /Temporary Casual/Temp Classification Work Schedule Casual (19hrs or less, No Benefits ) Shift/Days Pay Schedule Hour Number of Hrs./Wk. 19 Position Information Position Information Employee's Effective Start Date 08/31/2026 If this is a Temporary position, provide end date or enter N/A for any other position type. n/a Minimum Qualifications High school diploma or equivalent. Excellent interpersonal and customer service skills. Ability to communicate professionally with diverse groups of guests. Ability to work evenings, weekends, and holidays as required by athletic event schedules. Ability to stand and walk for extended periods. Ability to work effectively in a fast-paced event environment. Desired Qualifications Previous experience in hospitality, customer service, event management, athletics, or related fields. Experience working with VIP guests, donors, or special event attendees. Strong problem-solving and conflict-resolution skills. Knowledge of Oakland University Athletics and NCAA Division I athletics. Ability to work independently and as part of a team. Position Purpose The Host/Hostess serves as the first point of contact for donors, sponsors, alumni, university leadership, and special guests attending Oakland University Athletics events. This position is responsible for creating a welcoming and professional atmosphere within VIP and donor hospitality areas while providing exceptional customer service and ensuring guests have an outstanding game-day experience. Job Duties Guest Services & Hospitality Welcome and greet donors, sponsors, alumni, and VIP guests in a friendly and professional manner. Verify guest credentials, tickets, and access permissions for VIP and donor areas. Assist guests with seating, directions, and general event information. Provide exceptional customer service and address guest concerns promptly and professionally. Foster a positive and welcoming environment that enhances the donor and fan experience. Event Operations Assist with the setup and breakdown of VIP and donor hospitality spaces before and after events. Ensure hospitality areas remain clean, organized, and presentable throughout events. Monitor guest traffic and assist in maintaining safe and orderly operations. Support food and beverage service areas as directed. Communicate operational issues or guest concerns to supervisors in a timely manner. Donor Relations Serve as a positive representative of Oakland University Athletics. Help cultivate a premium experience for donors and supporters. Maintain professionalism and confidentiality when interacting with donors and university leadership. Assist with donor recognition initiatives and special hospitality events as assigned. Administrative Support Assist with guest check-in lists and attendance tracking. Support special events, receptions, and donor functions as needed. 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