A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
HOW YOU WILL CREATE THE EXTRAORDINARY
Greet and assist guests in a friendly and professional manner Accurately process payments for food and beverage purchases Follow all cash handling procedures and internal controls Respond to guest inquiries and escalate concerns when needed Work collaboratively with kitchen staff and team members Maintain a clean and organized work area
WHAT YOU WILL NEED
High school diploma or general education degree (GED) or equivalent combination of education and experience. Six months to One year of previous cashier experience preferred. Literacy and fluency in Vietnamese or Chinese Language a plus. Good communication skills Excellent interpersonal and communication skills with guests and employees. Must be at least 18 years of age. Comfortable working in a fast paced, dynamic environment. Ability to work effectively in a team setting and independently. Must adhere to uniform/appearance requirements. Ability to appreciate and be friendly with all Harrah's Gulf Coast Team Members who are of various ethnic and cultural backgrounds.
Physical, Mental & Environmental Demands:
Able to read, write and speak English sufficiently to perform job. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to preform these operations using units of American money. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Responds to visual and aural cues. Ability to stand for 8 hours. Ability to occasionally lift and move up to 25 pounds. Must be able to stoop, reach and bend as necessary. Must be able to respond calmly and make rational decisions when handling guest demands in a fast-paced environment. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
