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Victor Steakhouse
Fulltime Hostess/Host
Career Insights for Host / Hostess
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Based on Montana data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$30,199 / year median in Montana
+15% projected growth
Job Description
Overview Must be abble to work Weekends and need 4-5 shifts a week. Join our dynamic team as a Fulltime Hostess/Host and be the welcoming face of our vibrant restaurant. In this lively role, you will create a warm, inviting atmosphere by managing reservations, greeting guests, and coordinating seating arrangements with enthusiasm and professionalism. Your energy and organizational skills will ensure every guest feels valued from the moment they arrive, setting the tone for an exceptional dining experience. This position offers an exciting opportunity to thrive in a fast-paced hospitality environment where guest satisfaction is our top priority. Responsibilities Greet guests with a friendly, energetic attitude and provide excellent customer service from arrival to departure Manage restaurant reservations efficiently using reservation management systems such as Aloha POS or Micros POS Coordinate seating arrangements to optimize table turnover while maintaining guest comfort and satisfaction Answer phone inquiries professionally, providing accurate information about wait times, reservations, and restaurant policies Maintain organized waitlists and communicate wait times clearly to guests Support the host team in maintaining cleanliness and organization of the front desk area Assist with guest relations by addressing concerns promptly and ensuring a positive dining atmosphere Requirements Prior experience as a host or hostess in a restaurant setting or related food service environment Strong communication skills with excellent phone etiquette and guest interaction abilities Proficiency in restaurant reservation management systems such as Aloha POS or Micros POS Knowledge of restaurant table management systems and POS systems including POS terminals and software like Micros or Aloha POS Ability to handle multiple tasks efficiently while maintaining attention to detail and organization skills Basic math skills for managing reservations, waitlists, and billing processes Experience with food safety standards and hospitality best practices is preferred Previous hotel or guest services experience is a plus but not required Demonstrated ability to provide outstanding customer service with positive attitude and professionalism Embark on a rewarding career where your hospitality talents shine! We are committed to supporting your growth in a lively environment that values your dedication to guest satisfaction.